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Question: XXL 550 SE Won't Power On


Valhallascreams Author

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Apprentice Traveler
Replies: 0

17 September 2012, 23:23

My Tom Tom is about 11 months old. Worked fine last weekend.  Won't turn on now.  Purchased new car charger just in case that was the problem (note both blue light on adapter and yellow/green light on T/T were lit).  Still won't turn on.  Plugged into wall outlet with same results.  I've had no problems with it at all other than this.  Help!

  • xjy
    xjy

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    Apprentice Traveler
    Replies: 1

    18 September 2012, 04:46

    HI,

    My tomtom is XXL 540.s. I have absolutely the same problem as you have. My GPS worked fine for 10 months and it now can not be turned on anymore. Need help from Tomtom technical support!

  • deutscher40

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    Apprentice Traveler
    Replies: 1

    18 March 2013, 18:11

    Same issue here. owned a via 1500 for 12 months and it seems dead.  No power.

  • Zsolt

    You can see here how much reputation Zsolt has received from other members.

    Replies: 24220
    Expert (Android App)

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    Expert (RIDER)

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    Expert (Car navigation)

    18 March 2013, 22:00

    Maybe the battery is dead. Or the charger (or the USB cable). Try to use another USB cable and charge it for over 2 hours from the PC.
    I am NOT a TomTom employee, just a user like others. Report map errors at: http://www.tomtom.com/mapshare/tools/# ***One can report temporary road closures too via the MSR Tool now***

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