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tom tom via, voices,

JanStewart Author

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20 March 2011, 10:58

When will the TomTom VIA systems recieve the software update which enables the compatibility with TomTom Home and Via systems? Also, will this work with already purchased Via systems?


 


When I purchased the Via 180 system today, I was reassured that it had the ability to install custom 'celebrity voices', but found 'this feature is not yet available on TomTom Vias'.

Marked as answer: Megalos on 20 March 2011, 13:56

With the VIA devices, you can't use TomTom HOME anymore. You need to use myTomTom instead. See here for more information: https://www.tomtom.com/en_gb/mytomtom/getstarted/.

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  • Megalos Answer

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    20 March 2011, 13:56

    With the VIA devices, you can't use TomTom HOME anymore. You need to use myTomTom instead. See here for more information: https://www.tomtom.com/en_gb/mytomtom/getstarted/.

  • london717

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    28 March 2011, 08:47

    This is a ridiculous situation. My Tom Tom Home seemed to be useful. My Tom Tom (Via 125) is fully automated and leads back to My 'tom Tom Home. Same colors same icons and interchangable directions which lead no where. Most confusing.

    Free voices no such animal.

    I bought my Via 125 in Germany. It speaks German. A simple download of default Tom Tom English comupter english is not possible.  User manual refers you back to tomtom.comservices which leads no where.....

     

  • maxmax22

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    30 August 2011, 10:43

    Still waiting for the ability to download FREE voices, points of interest and other community content.  Waiting, waiting, waiting...  TomTom really does treat its customers as expendable idiots.  As far as they are concerned once you buy their garbage the promises they have made to you can fall by the wayside.  COMPLETELY UNACCEPTABLE!!  I will NEVER, EVER trust TOMTOM again.   :smileymad:

  • jonnymoon

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    14 November 2012, 09:45

    I bought my Tomtom via and was told by the retailer that I could use Tomtom home for downloading POI's. I need these POI's for my work, Now I've been told that Tomtom Via is not compatible with Tomtom Home, Welcome back Garmin, sorry I left in the first place.

  • Megalos

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    14 November 2012, 10:12

    Yes, that's true. You can only use myTomTom for your VIA. But with MyTomTom, you can still install custom POIs from other people and your own POIs. 

  • torntorn_sucks

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    19 January 2013, 10:51

    Can't use tomtomHome, I am taking mine back to where I got it in the morning.

  • Zsolt

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    19 January 2013, 22:43

    Your device uses MyTomTom, not TomTom HOME.
    I am NOT a TomTom employee, just a user like others. Report map errors at: http://www.tomtom.com/mapshare/tools/# ***One can report temporary road closures too via the MSR Tool now***
  • CptJera

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    31 May 2013, 12:56

    So what happens when MyTomTom app won't open/launch on a Mac?  Where do I go from here?

    Thx

  • dhn
    dhn

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    31 May 2013, 13:31

  • CptJera

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    31 May 2013, 14:06

    Good info there, dhn.  Thanks.  I was able to use Chat and get logged in and get firmware and map updates installed.  Still, no ability to launch MyTomTom from the icon dropdown on my Mac.

    I did discover during my chat that I have no ability to do any sort of route planning with this app and must resort to doing it on the device itself.  Sad.  Not even any thirdparty uploads for trip planning allowed. i.e., Garmin's Basecamp.

    This is truly a serious problem that TomTom needs to address.  

    Note: Have found other threads on the forum that touch on this but no solutions.

    Thanks for your help.

  • mikelth

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    22 September 2014, 10:53

    I bought a Tom Tom VIA 225 in NZ. I live in Malaysia . I now want to purchase Tom Tom"s South East Asia map. But I am not able to do so as it keeps directing me to Tom Tom Home which is useless as it is not compatible with VIA devices. Is there a way to pay for a download of the maps into the Tom Tom Via 225 device?

  • Zsolt

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    22 September 2014, 11:03

    Either you could register a new account say with UK or US as country of residence (however you might have some issues with exchange rates and so), or give them a call. Numbers in my signature.
    I am NOT a TomTom employee, just a user like others. Report map errors at: http://www.tomtom.com/mapshare/tools/# ***One can report temporary road closures too via the MSR Tool now***
  • mikelth

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    22 September 2014, 11:08

    Thanks . Its really stupid if that is how the system is set up. Also no point registering as I just read on the Tom Tom New maps page that the Travel maps cannot be used on Via and Go. Guess I just bought a Tom Tom 225 to use in Australia and NZ only since no new maps can be added. No one told me this when I purchased it at AA NZ. Going back to Garmin. I had the Garmin 1460 which I have been using in Europe and Malaysia and Singapore for the past 5 years. Battery is dead but the device will work when connected to the car's battery.
  • Zsolt

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    22 September 2014, 11:11

    Travel maps can be used on all their devices. At least so far I could buy maps for all the different devices I had/seen.
    I am NOT a TomTom employee, just a user like others. Report map errors at: http://www.tomtom.com/mapshare/tools/# ***One can report temporary road closures too via the MSR Tool now***
  • mikelth

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    22 September 2014, 11:28

    Below is copied direct;y from their web site:

     http://www.tomtom.com/en_my/maps/travel-maps/index.jsp?WT.Click_Link=home_quick_link#tab:tab2

     

    Discover somewhere new

    To buy a TomTom map for your holiday or business travels, just visit the map shop.

    Take me to the map shop

    Dont forget: to download a new map, you need to have the latest version of TomTom HOME. If you do not already have it installed on your computer you can download TomTom HOME by clicking here

    * Travel Map is currently not available for GO 2050 and Via series.
  • Zsolt

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    22 September 2014, 11:34

    Don't worry about that :) Outdated web site.
    I am NOT a TomTom employee, just a user like others. Report map errors at: http://www.tomtom.com/mapshare/tools/# ***One can report temporary road closures too via the MSR Tool now***

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