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19 March 2011, 04:37
Will it connect and show up as a disk drive when connected to your computer? If not, connect to your computer, then hold the power button until you hear the drums and then let go. See if it shows up as a drive after that.
Once it shows up as a drive, run Tomtom HOME and try to do "Update my XL" repeatedly until nothing new is offerred. Then run "Operate my XL" and see if the Tomtom emulator works there. If so, add a favorite on the emulator screen, and then click "Done" to close the emulator, and then click the blue disconnect safely button. This might fix things.