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25 March 2011, 21:40
To fix the problem,
First I had to fix a problem in the memory of the unit itself. (I would get an error message on my PC indicating there was a inconsistency on the TomTom). But when I fixed that the tomtom would no longer work.
I called tomtom and they had me run tomtom home and go to "manage my device" and relaod the software. After that and a fee updates it was working fine.