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Question: MY TOMTOM XL WON'T SWITCH ON


MARIA_55_55 Author

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Apprentice Traveler
Replies: 1

11 March 2012, 00:25

My Tom Tom XL has suddenly decided not to work. I have connected it to the computer and the green light is on therefore it seems to be charging but when I press the switch on button nothing happens.

any suggestion would be very much appreciated

thanks

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38 comments

  • sunderland17

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    Apprentice Traveler
    Replies: 1

    18 September 2012, 09:14

    Brilliant, thanks for that

  • jason34sd

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    Apprentice Traveler
    Replies: 1

    12 October 2012, 12:46

    wow I have a tomtom xl live and after reading your posts I have to say its exactly what happened to me and same results. im a taxi driver so it was used daily and i only updated it 1 time. 2 days later RED X and computer wont recognise it anymore. wtf tomtom? yup its hammer time!

  • hywelt

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    Master Explorer
    Replies: 4

    12 October 2012, 19:50

    As with everyone else, I plugged my 540 in and it went to install the new version which promptly froze on the lauch screen. I uninstalled the old version then downloaded the current version from the website - same result. This happens every few years, TomTom, we're not all tech freaks - what's the answer? You really have to sort yourself cos I for one are sick of it.

  • gloriajean

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    Neophyte Traveler
    Replies: 3

    13 October 2012, 17:51

    can anyone tell me where the power button is to turn my tomtomxl on??

  • gloriajean

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    Neophyte Traveler
    Replies: 3

    13 October 2012, 17:53

    yes I have been charging for over 4 hours

  • gloriajean

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    Neophyte Traveler
    Replies: 3

    13 October 2012, 17:54

    I cannot find the power button you are suppose to press could you tell me the location

  • donutyankee

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    Apprentice Traveler
    Replies: 1

    1 January 2013, 21:13

    Thanks a lot it works!!!!

  • Homebrew

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    Apprentice Traveler
    Replies: 1

    10 June 2013, 15:42

    How do I reset
  • dhn
    dhn

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    Exalted Vanguard
    Replies: 14185
    Expert (Car navigation)

    Expert (Car navigation)

    10 June 2013, 16:01

    Hold the power button about 20 seconds till you hear the drum sounds unless your model has a dedicated reset hole on the bottom.

  • stackers

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    Apprentice Traveler
    Replies: 1

    14 November 2013, 20:56

    hey thanks so much , I done what you said and hey presto it works perfectly again, if I had not read your answer i would have gone out and bought a new tom tom as I thought mine has broke, thanks again

  • bpneal

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    Apprentice Traveler
    Replies: 1

    30 December 2013, 14:24

    I have a tomtom rider pro. Stopped working yesterday. Try to turn it on but nothing happens. I've charged it over night (orange light came on) but still couldn't turn device on. I've tried a reset and connecting it to my laptop but no success. Any help would be great
  • lericha

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    Apprentice Traveler
    Replies: 1

    28 February 2014, 21:56

    I thought my XL was a goner. Would seemingly not turn on. I hooked it to the computer and played with it until the PC screen had a reaction. Updated it and no good. Kept monkeying with it and finally backed it up on the PC. Then I went to the restore and let it do its magic and then it started working. Hope you all have the same experience.

  • FiJay

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    Apprentice Traveler
    Replies: 1

    7 October 2014, 09:32

    Thank you soooo much! You have just saved me £100 I was on my way to pick up a new sat nav! The 20 second press and hold start button is a great tip thank you

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