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Solved: Dead battery of TomTom XXL GPS


leoz Author

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Apprentice Traveler
Replies: 1

27 February 2012, 03:55

Hi TomTom,

 

My XXL 540 is about 1.5 years old. Recently the battery seems to have problems.

 

Even I have charged it for 2 hours, it still shows 'Low Battery' once i unplug the A/C power.

 

Is it still under warranty? Can i get it replaced please?

 

Thanks,

Leo

Marked as answer: Traylaw on 27 February 2012, 04:37

Warranty is 12 months, you can call customer service about battery replacement or you can do it yourself.

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  • Traylaw Answer

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    Elite Voyager
    Replies: 3675

    27 February 2012, 04:37

    Warranty is 12 months, you can call customer service about battery replacement or you can do it yourself.

  • leoz Author

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    Apprentice Traveler
    Replies: 1

    27 February 2012, 04:40

    I ordered a battery from ebay.

    cheers mate

  • sallor225

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    Exalted Voyager
    Replies: 2205
    Expert (Car navigation)

    Expert (Car navigation)

    27 February 2012, 04:47

    Here is a video on changing the battery. This model is very close to yours.

     

    By mikealder

    Peel the label off the base of the device and you will find a couple of Torx head screws (Size T5), take these out and the device splits in two, rather than repeat all the instructions on here why not click this link for a guide I wrote a while ago http://www.pocketgpsworld.com//modules.php?name=Forums&file=viewtopic&t=74279&highlight=battery - Mike

  • marg4

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    Apprentice Traveler
    Replies: 2

    28 February 2012, 14:57

    My tonton doesn't charge so how do I change battery. Is there a video to watch to change battery? Where do I find battery?

  • Traylaw

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    Elite Voyager
    Replies: 3675

    28 February 2012, 15:03

    Yes there are, what model do you have? If not sure, what are the first two letters of the serial number?

  • marg4

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    Apprentice Traveler
    Replies: 2

    28 February 2012, 15:11

    I have XL350M

  • Traylaw

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    Elite Voyager
    Replies: 3675

    28 February 2012, 15:28

    Here is a source for a battery, tools and instructional video.

     

    http://www.newpower99.com/Battery_for_TomTom_XL_350_p/tomtom%20xl%20350.htm

  • stiff1eye

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    Apprentice Traveler
    Replies: 1

    5 June 2012, 06:17

    Why hasn't someone manufactured a usb battery pack for use with tomtom when away from a powersource in car


    like if i want to walk and find my way on foot


    please send the reply if any to my e-mail xxxxxxxxxxxxx@xxxxxxxxxx

  • sallor225

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    Exalted Voyager
    Replies: 2205
    Expert (Car navigation)

    Expert (Car navigation)

    5 June 2012, 18:09

    See if any of this helps (from another post).


    External power pack


    Flordi


    There were several possibilities as Traylaw indicated.  In my country I could choose from Battery Champion.nl who offers an External 5V Accu Pack 3000 mAh with several connectors and cable at 36.86 euro, or the Adapt Bicycle Navigation Kit 3.5 inch, which is a combination of a rubber housing to make it all weatherproof, an external accu with cable and  a device for fixing the Tomtom to the bicycle, so all in one, at a price of not more than 16 euro in several shops or even cheaper on the internet, e.g. from koopjesjager.nl. This is what I am going to try and see if I still need the extra accu from Battery Champion.


    Thanks again for pointing the right directions to me.

  • zygoma

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    Neophyte Traveler
    Replies: 2

    28 September 2012, 17:03

    That's a great idea! I just made an adapter for my XXL 550 from a spare high capacity battery pack that's made for a popular (in the US) Chinese two-way radio that's made for the ham radio market. I actually had room to stack a pair of them in parallel to increase the operating time, and they're cheap enough to make it worthwhile. When I'm in the car or home, I can slip the batteries out of the little sleeve and quick charge them in about 2 hours. Thanks very much for the idea, folks!

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