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Question: Cline.dat


chantale007 Author

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Apprentice Traveler
Replies: 0

10 March 2013, 14:24

I trie to up date and download a map on my TomTom GPS One XL, It always become as an error.

 

Averytime it telling me that : Impossible to create this file: E:/Eastern_us_and_canada/cline.dat

 

How can I fix that problem?

 

Thanks

 

Chantale

  • Zsolt

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    Replies: 24229
    Expert (Android App)

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    Expert (Car navigation)

    10 March 2013, 15:12

    1. Save everything from the device, using Explorer (or Finder on Mac), include all the files (hidden as well). It is also known as a manual backup: http://uk.support.tomtom.com/app/answers/detail/a_id/13354/

    2. Then format the internal storage (or memory card, depending which one you use) of your device. Use the COMPLETE format, not the quick. http://uk.support.tomtom.com/app/answers/detail/a_id/12412/

    3. Go to TT HOME, Manage my "DEVICE", delete everything from the hard drive and try the update again (in the new TomTom HOME app it is on the second page). At this point you might have to disconnect the device a few times and switch it ON/OFF to enable it to setup some important stuff.

    4. Copy your voices and post codes back to the device (also the maps if that didn't download either).

    I am NOT a TomTom employee, just a user like others. Report map errors at: http://www.tomtom.com/mapshare/tools/# ***One can report temporary road closures too via the MSR Tool now***
  • ShaneOD

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    Apprentice Traveler
    Replies: 1

    5 May 2015, 19:13

    I have done as Zsolt suggests above and I get the same error message as Chantale 007 - what else can be done?
  • dhn
    dhn

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    Exalted Vanguard
    Replies: 14185
    Expert (Car navigation)

    Expert (Car navigation)

    5 May 2015, 20:47

    Try a manual install of the map. See here:
    http://www.tomtomforums.com/threads/how-to-install-a-downloaded-map-without-using-home.18197/

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