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Question: activation code


valerie Author

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Apprentice Traveler
Replies: 1

23 May 2011, 17:02

does the activation code need to be used? it wont let me put it in there. does that mean it activated itself?

  • dhn
    dhn

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    Exalted Vanguard
    Replies: 13705
    Expert (Car navigation)

    Expert (Car navigation)

    23 May 2011, 17:27

    When you log into tomtom.com and click on the MyTomTom green button, there is a link for activation code. Should NOT be necessary unless you have a M (lifetime maps) model.

  • valerie Author

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    Apprentice Traveler
    Replies: 1

    23 May 2011, 17:33

    thanks for the reply.  i have a xl 335 se. so i dont need the activation code then because it wont let me hit "next" to activate it.

  • Rafa_Trevino

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    Apprentice Traveler
    Replies: 1

    24 May 2011, 06:43

    What about the model 1505 M.. It says Lifetime Maps Updates on the box... When i try to activate the code i got the following error..

     

    "The activation code you have entered cannot be used due to incompatibility with the installed application version."

     

    any guess?

     

     

  • alane001

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    Apprentice Traveler
    Replies: 1

    26 May 2011, 17:16

    I am in the same situation that you are Valerie.  I also have the XL 335 SE which came without an activation code, and it won't let me click next to activate.

  • riku-lover-202

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    Apprentice Traveler
    Replies: 1

    27 May 2011, 06:09

    Hello,

     

    I have a XXL 540M and when i enter my promo code for my life time maps I am told that my code is valid but does not work with my device. I updated it like the last part of the message says and tryed again but I'm still having the same issue.

     

    riku-lover-202

  • dhn
    dhn

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    Exalted Vanguard
    Replies: 13705
    Expert (Car navigation)

    Expert (Car navigation)

    27 May 2011, 13:39

    Call CS at 866-486-6866 to sort it out.

  • Sclapari

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    Apprentice Traveler
    Replies: 1

    22 May 2012, 02:52

    I have an XL335-SE with an activation that doesn't work. It keeps telling me it is fine and update device. STILL doesn't work.

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