Changes to Product Page overview


Userlevel 7
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Hello all,

We have made some changes to the "PRODUCTS PAGE" where our users can see an overview of the devices linked to their accounts and an overview of the active or expired subscriptions for that device.

The product page is available from Account >account details>



Select the tab “ MY PRODUCTS”:



Click on “ DETAILS” to see the active and expired subscriptions for the selected device:



On Thursday 05/07/2018 we have also planned a marketing campaign to inform customers of this change.

Thank you for reading...

All the best,
Vikram 🙂

8 replies

Userlevel 5
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It don't change my life but it is a good thing.
Userlevel 7
@VikramK

My GO 5200 is missing from the details
It says that to add missing items "Please visit tomtom.com/getstarted to get started." so how will that add a WiFi device as MyDrive Connect is not used by these WiFi devices and you can not add it via MDC
Userlevel 5
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My GO6200 is present . Perhaps, because sometimes i use MDC to update it instead of using WiFi.
Userlevel 1
Niall wrote:

@VikramK

My GO 5200 is missing from the details
It says that to add missing items "Please visit tomtom.com/getstarted to get started." so how will that add a WiFi device as MyDrive Connect is not used by these WiFi devices and you can not add it via MDC



Yes, same with my Go 500 WiFi?
Userlevel 7
Badge +3
Hi @MyNameAllreadyExists

Please send me the serial number and your email address through a PM please..

Regards
Vikram
Userlevel 1
Vikram,

Many thanks for linking my device.
Userlevel 7
Badge +3
You are welcome Ron 🙂
Hi Vikram, I also can not link my TomTom VIO to my account. I bought it not from this page. Is it problem?

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