Hopefully someone can help. I updated my TomTom Iphone 5S app from 1.23 to the latest version 1.27 via Itunes, but my traffic subscription will not work. It spins endlessly.
That was most annoying on my 100 mile commute this morning when I hit congestion... I tried all morning to get it to update but it wont. Not even on the office wifi
I deleted the App and went back to version 1.23. The traffic logged on straight away. I updated the app to 1.27 again and now the traffic will not update again. It cycles endlessly trying...
So I have lost all my favourites and travel history (not a major issue but damned annoying) for no progress. Are there any other problems out there or any solutions please ?
I really do not want to go to the TomTom Go version yet. I just want traffic on my current device to work
Best answer by MikkoK
We are very sorry that the TomTom Traffic and Speed Cameras services in our old app were not working after you updated to the latest version. We have released an app update (v1.27.1) that fixes the problem and you will receive automatically compensation for the time that services were not available.
We apologise for the inconvenience!