Home

No TomTOm Traffic on the GO 5000

Tags:
tomtom services,

Caherconree Author

You can see here how much reputation Caherconree has received from other members.

Outstanding Explorer
Replies: 16

11 October 2017, 14:16

Hello,
Is there an issue with traffic etc at the moment as I just cannot connect. Have done restart etc but to no avail.
I am in the UK.
Thanks
  • DougLap

    You can see here how much reputation DougLap has received from other members.

    Supreme Navigator
    Replies: 121

    11 October 2017, 15:00

    Hi

    Took about 5 minutes from turn on but is okay on my GO5000.

    Doug
  • Caherconree Author

    You can see here how much reputation Caherconree has received from other members.

    Outstanding Explorer
    Replies: 16

    11 October 2017, 15:04

    Thanks but I still cannot access. Currently in the Manchester area.
  • DougLap

    You can see here how much reputation DougLap has received from other members.

    Supreme Navigator
    Replies: 121

    11 October 2017, 15:31

    HI

    Okay here in Kent. I assume you have checked that the unit has logged into your account. See Tomtom Services.

    Doug
  • YamFazMan

    You can see here how much reputation YamFazMan has received from other members.

    Exalted Vanguard
    Replies: 9039
    Expert (Car navigation)

    Expert (Car navigation)

    Expert (RIDER)

    Expert (RIDER)

    11 October 2017, 15:40

    Hi
    @Caherconree

    Fine here Worcestershire....

    Have you tried a Drum roll restart on the device ????
    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC

    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......
    ________________________________

    Also, try....
    Twenty-second to log off…..
    The RF shielding on my PC sound system is not very good, and I can hear the Tomtom SIM Card logging in/out
    When you turn the device off, it takes the SIM card 10 seconds to log off
    I find if I turn the device to Sleep... NOT 'Turn Off'
    Then count slowly up to say 20 seconds, and turn the device back on
    This reboots the SIM card and it’s much quicker than a Drum-roll start

    ATB YFM
    Did someone answer your question? Click Mark as Solution and give a thank you Kudos.
  • Caherconree Author

    You can see here how much reputation Caherconree has received from other members.

    Outstanding Explorer
    Replies: 16

    11 October 2017, 15:49

    Hi yes all of the above I have tried. Cannot connect to my PC as I am 250 miles from home.
  • Caherconree Modbreak Author

    You can see here how much reputation Caherconree has received from other members.

    Outstanding Explorer
    Replies: 16

    11 October 2017, 16:36

    Hello - just now started to work. I do not think it was my machine at fault and cannot see any announcements if TomTom server issues.

Reply to this post

Uploading in progress:
0%
Browse
Add
If the URL is correct, a preview will appear here. It can take a few minutes for larger images to show.
  • :D
  • :?
  • :cool:
  • :S
  • :(
  • :@
  • :$
  • :8
  • :)
  • :P
  • ;)
View mobile version
Powered by Insided