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Question: Clasp on TomTom TOUCH

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TomTom Touch, Clasp,

Cookers Author

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New Traveler
Replies: 0

22 April 2017, 11:11

Does anyone have problems with the clasp on their tom tom touch cardio? Mine keeps coming undone and falling off. I am now worried about losing it
  • tfarabaugh

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    Elite Vanguard
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    Expert (Golfer)

    23 April 2017, 03:00

    Call Customer Support and ask them to send you out a new band, It should be covered under warranty. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • lielied Modbreak

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    Apprentice Traveler
    Replies: 1

    17 July 2017, 07:46

    Hi, Have changed from Garmin to TomTom Touch and very disappointing. Clasp comes undone. Sync doesn't work, battery lasts 4 days perhaps. And its been more than 30 days so can't return the product.

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