Home

Question: Original iOS app stopping support

Tags:
iphone, app, subscription, go mobile,

Pwcomp Author

You can see here how much reputation Pwcomp has received from other members.

Neophyte Traveler
Replies: 3

19 May 2017, 17:33

I see that as an original user I can get three years free with the go app? Is that 3 years per purchasee? I have paid out good money for uk Europe USA and south Africa apps. Do do I get 12 years free usage on go as you have dumped support in the better app?
  • MikkoKMikkoK

    You can see here how much reputation MikkoK has received from other members.

    Community Manager
    Replies: 15279
    Expert (Multi-sport)

    Expert (Multi-sport)

    Expert (Android App)

    Expert (Android App)

    Expert (iPhone App)

    Expert (iPhone App)

    Expert (RIDER)

    Expert (RIDER)

    Expert (Car navigation)

    Expert (Car navigation)

    Expert (Golfer)

    Expert (Golfer)

    Expert (Runner)

    Expert (Runner)

    22 May 2017, 12:02

    Hi Pwcomp,

    As you can install any map for the GO Mobile you only need to install the app once, unlike with the old app. This means that the upgrade offer can also only be used once. However, Customer Service can you provide you compensation for the other apps you've purchased.

    Cheers, Mikko
    Help others identify useful content: - Did someone answer your question? Click Mark as Solution - Did someone post something helpful? Click the kudos button - Need help with your TomTom device? Add details about the TomTom device to your post: Device name, Application- and Map version. Check our support videos at tomtom.com/videosupport
  • Gondohla Modbreak

    You can see here how much reputation Gondohla has received from other members.

    Master Traveler
    Replies: 4

    22 May 2017, 23:28

    Hi Mikko

    I see from your reply that you may be able to start providing compensation through customer services for those of us who have purchased tom tom apps which support is being discontinued for. If this is the case can you please confirm. In our previous correspondence you said I would have to speak to Apple who in turn said it would be up to you.

    Many thanks,

    Peter

Reply to this post

Uploading in progress:
0%
Browse
Add
If the URL is correct, a preview will appear here. It can take a few minutes for larger images to show.
  • :D
  • :?
  • :cool:
  • :S
  • :(
  • :@
  • :$
  • :8
  • :)
  • :P
  • ;)
View mobile version
Powered by Insided