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Tom Tom Go for iPhone route times are way out.


So I have the Tom Tom Go app on my iPhone.

I had the app on my iPhone 5 and the journey times were remarkably accurate. Usually only a minute or two out.

I've now upgraded to an iPhone 7 and I reinstalled the app but the journey times are now ridiculously inaccurate...to give an (Australian) example, Sydney to Penrith takes about 50 minutes but the app is telling me 2 hours +. It's taking me on tollroads and I've checked the box that says take me via the quickest route...and even following the route it's giving me these out of whack times and as I'm getting closer it's not adjusting the time.

Any advice?
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Best answer by MikkoK 11 September 2017, 10:17

Hi Setaian,

Welcome to the Community!

Unfortunately, this is a technical issue with the latest version of GO Mobile for iPhone. In some Australian and New Zealand time zones the arrival time is currently shown an hour late. We're working hard to find a solution to this as soon as possible.

Cheers, Mikko

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Userlevel 3
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https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-iphone-ipad-29/go-mobile-ios-single-track-road-avoidance-option-1022032?postid=1186401
Userlevel 4
Badge +6
Hi Setaian,

Welcome to the Community!

Unfortunately, this is a technical issue with the latest version of GO Mobile for iPhone. In some Australian and New Zealand time zones the arrival time is currently shown an hour late. We're working hard to find a solution to this as soon as possible.

Cheers, Mikko
When is this going to be fixed, not acceptable Tom Tom? Australian maps ETAs all wrong.
Userlevel 4
Badge +6
Hi Riverside890,

There's a fix in the pipelines 😃 I'll post back here as soon as it's available.

Cheers, Mikko

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