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Original iOS app - End of life in September


swampsnake19 Author

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Master Explorer
Replies: 6

30 March 2017, 21:10

Just had the latest update for the original, and still the best, TomTom Europe and you are going to end of life in September??

"Rapid changes in TomTom and Apple Technologies mean that we cannot continue offering updates to this app. For this reason we will not be supporting this app from September onwards"

There is no way I will use the new app. Too laggy, no iPad support, no custom POI's and a stupid interface. Goodbye TomTom, it used to be great. I'll stick with Waze now its just as good.
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105 comments

  • john frh

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    Apprentice Traveler
    Replies: 1

    17 July 2017, 13:34

    TRULY A SHAME SHAME THAT AN UNTIL NOW WELL RESPECTED COMPANY LIKE TOM TOM IS TREATING ITS CUSTOMERS LIKE THIS, RECHARING PEOPLE AFTER FIRST SELLING THEM A LIFETIME PRODUCT. WOULD LOVE TO FIND A PLATFORM WHERE WE CAN UNITE AND SUE THEM FOR THE COST OF A LIFETIME TOMTOM PACKAGE THEY CARRY. THIS IS MY LAST TOM TOM PRODUCT I EVER BUY UNLESS THEY CHANGE THEIR POLICY AND AT LEAST SERVE THE EXISTING COSTOMERS IN LINE WITH WHAT THEY SOLD. CAN IMAGINE THEM CHANGING A PRODUCTLINE AND STOP SELLING IT, BUT FOR EXISTING CLIENTS THEY SIMPLY HAVE TO SUPPORT AND HONOR THAT WHAT THEY SOLD, A LIFETIME TOMTOM NAVIGATION PRODUCT. SOMEBODY KNOWS A PLATFORM WHERE THEY ALREADY WORK WITH A LAWSUIT?
  • Cambsbear

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    Master Traveler
    Replies: 4

    18 July 2017, 14:03

    Can I just add to the groundswell of disappointment with TomTom Go. It is just an appalling downturn in lots of ways. I used the old app on my iPad and will not upsize an iPhone screen for Go. It's as if TomTom are committing hari kiri. Shame, it's having the same effect as a Ratner speech. Please get a grip and upgrade the old one - I would actually pay for it again.
  • AD2012 Modbreak

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    Prominent Wayfarer
    Replies: 33

    19 July 2017, 00:59

    It seems that paying customers opinions are no longer important to them.
    I imagine they have adopted a Nokia type outlook!
  • JonCurtis

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    Outstanding Explorer
    Replies: 12

    22 July 2017, 17:16

    It's been months now and no attempt by Tomtom to reach out to the iPhone users. By now they must realise that Tomtom go is a far inferior product and disliked by the community.

    They will lose customers which is a shame as many would be happy to pay annually for the software, if they can't they will go to a competitor.

    Why is it that even the free sat nav software is better than go ?
  • AD2012

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    Prominent Wayfarer
    Replies: 33

    23 July 2017, 01:49

    Tomtom has changed from an innovative "tech startup" to a bloated mainstream global brand. The transition has introduced complacency and a change in attitude from eager to provide what customers want, to telling customers what they want.
    The inevitable decline will probably be more spectacular and quicker than the ascension.
    https://www.euronext.com/products/equities/NL0000387058-XAMS/quotes
    If you look at the chart from 2008 onwards, the current price says it all!
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