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TomTom G0 6200 free Curfer offer

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TomTom Curfer, GO 6200, free Curfer offer,

Steve.jones Author

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New Traveler
Replies: 0

22 December 2016, 14:12

I bought a new Go 6200 on 11/12/16 and registered for the free Curfer the following day, how long does it take before i get a reply back please?
  • dhn

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    Elite Vanguard
    Replies: 25855

    22 December 2016, 16:13

    Ask support:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • ChrisChris

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    TomTom Employee
    Replies: 532
    Expert (Car navigation)

    Expert (Car navigation)

    22 December 2016, 16:48

    Steve.jones wrote:

    I bought a new Go 6200 on 11/12/16 and registered for the free Curfer the following day, how long does it take before i get a reply back please?

    Hi Steve.jones, your claim is currently being processed, you should receive your confirmation email and redemption code shortly.
  • AJCarter

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    Apprentice Traveler
    Replies: 1

    13 January 2017, 14:11

    I'm receiving a message "Invalid proof of purchase provided, Supporting data not provided on time" on the https://tomtomgopromo.com/customers/

    (Reference number: 2979346)

    This is totally incorrect.
    I have provided my proof of purchase twice (a photo and a hi definition scan) and well before the cut off date.
    I have provided an image of the barcode.
    I have provided an image of the serial number.

    Is there actually something wrong with the data that has been requested and sent?

    Any help would be great.

    Al
  • dhn

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    Elite Vanguard
    Replies: 25855

    13 January 2017, 16:31

    Call support to assist, Al:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • rkenah58

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    Neophyte Traveler
    Replies: 3

    26 January 2017, 11:41

    Where do you register please? I bought a Go 6200 from Halfords 9 January and they couldn't tell me how to get one. Tried the link above just now but it doesn't recognise my Tom Tom login details
  • ChrisChris

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    TomTom Employee
    Replies: 532
    Expert (Car navigation)

    Expert (Car navigation)

    26 January 2017, 12:00

    Hi rkenah58, the correct link is https://tomtomgopromo.com the link above is for users who have already registered for the promotion.
  • rkenah58

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    Neophyte Traveler
    Replies: 3

    26 January 2017, 12:20

    Thanks Chris. Just actioned
  • tlawuk

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    Apprentice Traveler
    Replies: 1

    13 February 2017, 13:49

    Hi I registered on 22nd Jan but haven't received any acknowledgement please could you advise whether I should have received an email confirmation.

    thank you
  • NikhileshNikhilesh

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    Moderator
    Replies: 147

    14 February 2017, 17:12

    Hello tlawuk,

    Welcome to the Community :)

    I have picked up this issue from here and a confirmation email has been sent.

    Please reply on the same incident with the requested information.

    Regards,
    Nikhilesh
  • NikhileshNikhilesh

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    Moderator
    Replies: 147

    21 February 2017, 13:11

    Hello tlawuk,

    I have sent you a confirmation e-mail.

    Should you have further questions on this please revert back on the same incident so I can help you better.

    If you're satisfied that your question has been answered, please mark this topic as solved.

    Regards,
    Nikhilesh
  • rkenah58

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    Neophyte Traveler
    Replies: 3

    8 April 2017, 22:03

    Still have had no acknowledgement of application for free Curfer purchased 9 January. Is there a problem or is this normal?
  • dhn Modbreak

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    Elite Vanguard
    Replies: 25855

    8 April 2017, 23:21

    Call support Monday to see what the issue is:

    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

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