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Question: Issues with Bandit Studio

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Bandit Studio, Video, BETA,

c.oneill Author

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Apprentice Traveler
Replies: 2

1 January 2017, 19:41

Just got the Bandit and I have imported some videos on to the Studio Desktop. The sound plays perfectly fine but the actually video image is very stop start and more often than not just doesn't play even though the sound does. Can any one help with this issue?
  • Zsolt

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    Paragon Vanguard
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    1 January 2017, 19:53

    Maybe a codec issue on the PC?
    Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no support. For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life
  • c.oneill Author

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    Apprentice Traveler
    Replies: 2

    1 January 2017, 20:20

    any ideas how to sort it?
  • Zsolt

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    1 January 2017, 20:21

    If you have a Windows PC, download the Win7 Codec Pack by Shark. It should be free of bloatware, but just in case, pay attention.
    Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no support. For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life
  • c.oneill Author

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    Apprentice Traveler
    Replies: 2

    9 February 2017, 20:43

    Still having issues with this videos will continue to play with out the footage moving but still playing the sound. At first it was indoor videos but now it is also outdoor videos.
    I have tried the Codec Pack but my laptop says it is fully up to date. I am running windows 10 if that helps.
  • Coolhand Modbreak

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    Outstanding Wayfarer
    Replies: 35

    16 March 2017, 08:06

    Only in 4K or also in the, less demanding, lower resolutions?

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