Question

Speed Cameras Not Active on Unit, but Active on Account


Good day everyone

I am having a peculiar problem.
On my TomTom account under MyServices my Speed Camera Services is showing as active, however, on my Go 500, it is showing as Expired.

Iv'e tried the following to get it to work:

  1. Reset device via Settings, System, Reset Device.
  2. Go into recovery mode and let MyDrive Connect restore my device.
  3. Uninstall then re-install the Speed Camera Services.
None of the above worked.

Is there anyone who would be able to assist?

Thank you


1 reply

Contacted TomTom Customer Services and they fixed it via the telephone.
Excellent Service! Thank you TomTom!

Reply

    Cookies

    At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. If you're OK with this, you can continue using our sites. Allow Learn more or manage preferences

    Allow Cookie settings