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Where is the .ttbin file when using the MySports mobile app


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4 February 2014, 08:58

When you upload activities using the MySports app for phones and mobile devices, file types for manual import like CSV, FIT or TCX are not stored on your computer. Hence it is best to use MySports Connect on your computer if you need those file types for manual uploads.
 
When you have already uploaded activities using the MySports mobile app, you can copy the ttbin file from iTunes. Then connect your watch to the computer and double-click the .ttbin file for your activity.
 
Warning: Double-clicking the ttbin file for an activity that was already uploaded using the MySports mobile app will re-upload that activity to the TomTom MySports website, MapMyFitness and RunKeeper. This will duplicate the activity on these sites.
 
Locating the ttbin files in iTunes
Connect your iOS device to your computer and wait for iTunes to open.
Select your iOS device in the iTunes sidebar.
Select the Apps tab and scroll down to File Sharing.
Select MySports. The ttbin files are listed on the right hand side.
Right-click (Mac: ctrl-click) a file to copy it.
Edit: updated with proofread version
  • seanmclean

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    4 February 2014, 13:33

    I know that I can't speak for everyone, but I'm sure a majority of the users rely on the file exports due to the lack of functionality in the mysports website (which I know will be updated).  I like that there's an app, but this process makes it nearly useless for me.  

    Here's my suggestion:  Set it to email a .fit file after you sync via the phone.  I'm sure it's more complicated than that, but it would be a great feature.
  • tfarabaugh

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    4 February 2014, 15:50

    Agreed. This is why I am not using the app, as I need the export files a lot more than I need to sync to my phone, as I use SportTracks on my PC. Another option would be to not clear the phone after an iPhone sync, only after a PC sync, and to add a way to delete data from the watch directly. If they go with the email option, they should allow users to select the format they want to email (like the Wahoo Fitness app does).
  • trimike

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    4 February 2014, 17:14

    Completely agree with the above.

    The app is not yet useful to anyone who doesn't use the mysports site alone. I have stopped using it entirely as it was more of a hassel as I had to get stuff onto Strava.

    I know Strava functionality is coming, but is it going to be on the app as well? A good example of this facility being well implemented is the Wahoo fitness app which allows uploading to multiple sites. 
  • onlineheld

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    5 February 2014, 09:05

    Agree as well. Even with Strava integration and perhaps a few other services not everybody will be happy, there will be always some relying on actual files to upload elsewhere or maybe simply for local backup reasons.

    There are two solutions in my view:

    1. The process of transfering the .ttbin files via App to another Computer needs to be automated, i.e. via email, App to TomTomConnect Desktop sync ... the most sophisticated way would probably be to link back directly via MapMyFitness or MySports (once uploaded the workout is synced back down to TomTom Connect).
    2. Alternatively the App could at least give access to the .ttbin file on the phone. I had the problem of a failed sync where the data didn't upload to MapMyFitness but the App wouldn't even tell me the file is on the phone (it wasn't available on the watch anymore). As I haven't used the above outlined manual file transfer method via iTunes for over two years I didn't even think of that option - apart from synchronizing videos there is no need to plug an iPhone into a Mac these days.
  • Phillgoodwin

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    6 February 2014, 20:31

    I discovered https://tapiriik.com/ through this forum. It's brilliant. Just set up a run keeper account and you can seamlessly sync to strava and others really easily when you upload to your iphone. Try it manually for free or pay about £1.30 for a year of automatic syncing.
  • gm77

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    8 February 2014, 12:48

    ciao, morning walk pushing the twin stroller (maybe a new activity type to add ??!!)

    since I like to get the files into the folder I deactivate the iPhone sync.

    installed 1.6.13

    results:

    - got the GPS signal in 14 seconds

    - the folder is there again (welcome back) and uploaded GPX to my Runtastic profile

    I felt a good dad and I am really happy!

    :D
  • J_W_R

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    12 February 2014, 10:50

    Why not have an export button on the MySports Website? What could be easier than exporting from there in the form of FIT, TCX, GPX files to download to your computer. This is where all the data ends up, either through the computer upload or via the app upload. Seems logical and simple to implement to me. You can then upload to any site you desire. Polar has it, Runtastic has it...  regardsJ-W
  • J_W_R

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    14 February 2014, 23:19

    By the way, 

    As TomTom Mysports is "powered" by MapMyFitness, I hope TT is able to get the website possibilty for export of data.

    I just read the MMF forum and people were complaining about MMF not having any kind of export function that includes HRM, Cadence, etc. Only a route (kml file, I believe) can be exported. I hope TT is not going the same way. MMF wants to keep all the data for themselves so that you must keep using their app/website once you started. Otherwise you lose your previous exercise data. I found this out when I uploaded exported runtastic data to MMF, and I was planning on exporting some data from MMF to Runtastic. Not possible. Big mistake by MMF, people will be moving to another site....

    cheers

    J-W
  • dgrus

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    15 July 2014, 05:38

    Hi,

    I second seanmclean's suggestion: please, add "send by email option" - that would be great feature!
  • Planetibo

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    7 August 2014, 15:35

    How can I export the .TTBIN files without iTunes from MySports mobile app?

    MySports mobile app can't export by email the *.TTBIN files?
  • tfarabaugh

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    7 August 2014, 17:30

    Planetibo wrote:

    How can I export the .TTBIN files without iTunes from MySports mobile app?

    MySports mobile app can't export by email the *.TTBIN files?


    Unfortunately, iTunes is the only way to get the ttbins if you are using the iPhone app (not exactly sure how it works on the Android app).  If you have an iPhone you are required to have iTunes in order to backup and sync the watch to a computer, so it is not too difficult to get them.  If this is an issue you probably want to stick to uploading through the desktop connect software.  You can still use the app to view activities, just set the phone not to sync to it.
  • sv315b

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    18 August 2014, 01:40

    Also agree with seanmclean, it makes no sense, "When you upload activities using the MySports app for phones and mobile devices, file types for manual import like CSV, FIT or TCX are not stored on your computer."  Why? Just because I upload to phone doesn't mean I don't want to sync to other training sites using the file. After reading this I am uninstalling the phone app, because I would much rather have the FIT file than have my phone synched.
  • graham_r

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    15 September 2014, 19:44

    The sync settings are stored on the watch, not the computer, how would your watch/phone know where to put the non-uploaded files like tcx and fit? for me i sync from:

    home pc, macbook pro, work laptop, iphone, ipad, s5 (in that order)

    typically i use one of the three computers, and i put the sync files in dropbox, but that's a manual process - if i use a phone for an activity i want i reprocess afterwords to get the tcx files.

    apart from coding a "save to dropbox" option i can't see how they would be able to sync to a phone AND to a pc/mac that could be offline somewhere else.That is also assuming everyone uses dropbox, which will then open up the "why cant you support service X" argument, which is an even bigger can of worms
  • sv315b

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    26 September 2014, 00:45

    The question is why does the activity files disappear on your watch after synching with your phone app.  It would seem a pretty easy fix to just not delete the files after you sync with phone so you can MANUALLY upload to various sites. Just keep the files stored on watch after synching with phone (copies).  Then we can save the files to our computer at a later time in our MySports folder on our computers, from there you tell it which site to go to (Strava).  I can't imagine that would be difficult to just keep files on watch, and send information to phone app.
  • tfarabaugh

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    26 September 2014, 01:40

    sv315b wrote:The question is why does the activity files disappear on your watch after synching with your phone app.  It would seem a pretty easy fix to just not delete the files after you sync with phone so you can MANUALLY upload to various sites. Just keep the files stored on watch after synching with phone (copies).  Then we can save the files to our computer at a later time in our MySports folder on our computers, from there you tell it which site to go to (Strava).  I can't imagine that would be difficult to just keep files on watch, and send information to phone app.

    The issue is that it would not know when you connect to the watch whether you have already uploaded via the app, so you would get multiple uploads of the same activity potentially.  You would also potentially run out of storage space pretty quickly if you are doing long runs or activities with multiple sensors active.  You can manually upload to the sites by docking the watch and double clicking the ttbin file.  I am not sure why it needs the watch for this since the data is already on your computer and the Connect software knows what sites to upload to.  
  • sv315b

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    26 September 2014, 02:49

    That really isn't the issue, the issue is that it deletes files once it syncs to phone app.  Don't know why it does that, as then you won't be able to sync files later or send them to computer later, because they are not there.  Storage isn't a problem because the watch already has an automatically delete setting when the storage on watch is full.  Why would that matter anyway, most of us sync fairly quickly once we complete our runs.

    This is a fairly technologically easy fix, why TomTom doesn't do it is beyond me.  Maybe they should ask Garmin (doh!)  Don't get me started on the bare bones MySports website either, (how can I not even see my splits/laps on the website) is that too advanced as well.
  • Sasho

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    23 October 2014, 09:37

    On Android 4.4.2, the ttbin files are stored on the internal SDcard in a nested subfolder of /TomTom_MySports/
  • ryanbinns

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    28 October 2014, 03:17

    tfarabaugh wrote:

    I am not sure why it needs the watch for this since the data is already on your computer and the Connect software knows what sites to upload to.  

    The reason it needs the watch is because the settings that specify which offline file formats to produce, which sites to upload to, and the login credentials (encrypted) for those sites are stored on the watch itself. This means that you can dock your watch to another PC with the Connect software installed (or indeed to the phone app), and it will process the data exactly the same as it would on your own PC. It also means that multiple watches can be handled by the software easily.

    Cheers,

    Ryan
  • TristanRed

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    30 November 2014, 18:35

    HI, 

    i followed the steps as indicated and even tried to save the tubing files to tommysportconnect folder. 

    Yet, nothing was transferred. i do not see any activities via MapMyfitness and nothing in Runkeeper.. 

    did i miss out anything? Btw, i have stop the sync btw iPhone and watch. 

    thanks! 
  • WillCW

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    4 January 2015, 21:25

    Thanks. That is useful. Just checked my android sd folder and is empty--because they have been uploaded. So if set preferences to upload by wifi only then the files should be stored there if sync TT with phone to deal with later as you choose. Must check that out.

    Edit: Just checked this. If you disconnect your mobile data and wifi then when bluetooth connect to watch will transfer activity to phone. It will sit in SD folder (android) and only transfer to MySports when you reconnect your phone data/wifi. If you do not want the activity because it was a test run or you were just playing with settings then you can delete the .ttbin file from the SD folder before you reconnect your phone.
    TT MultiSports Cardio 1.8.32; Connect 1.8.3; I am a user, not a TT employee
  • Teixeira

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    6 May 2015, 18:09

    Great...so people like me, who do not use iTunes for anything, and do not have an iTunes synced with the iphone.....we have no option to export those ttbin files? They are forever lost in the ether...

    Exporting from mySports would be so user friendly, but user experience always comes last with you guys:)

    The device is so good, that even after many and many software problems, I still love the watch!
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