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Solved: TomTom Runner Cardio step tracker

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Step count, Runner Cardio, step tracker,

JarradK Author

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25 January 2017, 14:05

Hi, i recently bought a Tomtom Runner Cardio and all seems to be working fine, except one thing. On the Mysports app it does not display my step count at all? Please tell me how I can set this up?
Marked as answer: tfarabaugh on 25 January 2017, 17:00

JarradK wrote:

It does not show it at all. It does not give me the option.



That is because the Runner watches do not have activity tracking, it is only on the Spark/Runner2 and later. You will not get steps, 24/7 HR, etc. as that is not a feature of this watch (and will not be added to the watch). The Runner watches are 4 generations old and have a limited feature set. To get step counting you need to upgrade to a newer model.

I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

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  • tfarabaugh

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    25 January 2017, 14:14

    JarradK wrote:

    Hi, i recently bought a Tomtom Runner Cardio and all seems to be working fine, except one thing. On the Mysports app it does not display my step count at all? Please tell me how I can set this up?



    Is it showing zeros under step count or you can't find where it is dispalyed?
  • JarradK Author

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    25 January 2017, 14:30

    It does not show it at all. It does not give me the option.
  • tfarabaugh Answer

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    25 January 2017, 17:00

    JarradK wrote:

    It does not show it at all. It does not give me the option.



    That is because the Runner watches do not have activity tracking, it is only on the Spark/Runner2 and later. You will not get steps, 24/7 HR, etc. as that is not a feature of this watch (and will not be added to the watch). The Runner watches are 4 generations old and have a limited feature set. To get step counting you need to upgrade to a newer model.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • HennieJHC

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    5 May 2017, 11:57

    Hi How do I upload music to my TomTom Runner Cardio watch?
  • tfarabaugh Modbreak

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    5 May 2017, 16:01

    Th Runner watches do not have a music feature, that is only on the Spark and Runner2 and later versions. There is no way to upgrade it, as it is different hardware.

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