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multisports, Screen replacement,

MINX2OF6 Author

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Apprentice Traveler
Replies: 1

5 February 2017, 04:16

How much would it cost to replace the screen? The watch works but the scratches are unsightly on my husbands watcheck and I'don't like to replace it.
Marked as answer: tfarabaugh on 5 February 2017, 05:34

MINX2OF6 wrote:

How much would it cost to replace the screen? The watch works but the scratches are unsightly on my husbands watcheck and I'don't like to replace it.



TomTom does not offer a repair service and glass damage is not covered under warranty. They will likely offer to replace the unit with a new (or reconditioned) one for a fee (the rate depends on the model). You will need to Contact Customer Support to get the process started. To get the number for Customer Support, go to tomtom.com/support, choose Contact, enter the product name and click Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

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  • tfarabaugh Answer

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    5 February 2017, 05:34

    MINX2OF6 wrote:

    How much would it cost to replace the screen? The watch works but the scratches are unsightly on my husbands watcheck and I'don't like to replace it.



    TomTom does not offer a repair service and glass damage is not covered under warranty. They will likely offer to replace the unit with a new (or reconditioned) one for a fee (the rate depends on the model). You will need to Contact Customer Support to get the process started. To get the number for Customer Support, go to tomtom.com/support, choose Contact, enter the product name and click Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • MINX2OF6 Author

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    Apprentice Traveler
    Replies: 1

    5 February 2017, 08:30

    Thanks for the info, will do
  • tfarabaugh Modbreak

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    5 February 2017, 15:48

    MINX2OF6 wrote:

    Thanks for the info, will do



    Glad I could help. When you get a chance please mark my response as a solution so others with the same question can look for it.

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