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tomtom rider 400 disaster


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MikkoK wrote:


We've received some similar feedback and investigating this issue. So far it seems that in most cases the device is positioned in a way that the rain drops hit hard on the screen. We recommend keeping the device is a position where the screen is in less than 45 degree angle upwards.

Cheers, Mikko



This sounds like some strange reason, the screen for me was almost vertical or 10%off the vertical and obviously oriented on the driver side.
Furthermore, at the multiple times when the issue appeared, it was not raining hard or I was not driving fast (80km/h max). It hapenned when enough rain had hit the screen and water droplets started forming from all the little ones and accumulated in a bigger than ran down the screen !
Thanks for taking the time to write up these reviews guys. Its helped me make the decision. Had a Go 720 since they came out and have been pleased with it, so got an Urban Rider as a pressie a couple of years back. Now I can barely use it, the maps fill the card so much I've had to delete the postcode search facility. I'd thought about binning it and upgrading to the latest TT400 but I've read enough. TT really need to listen to their potential customers and understand what we want and then produce it. Not leave us wondering if an update will eventually meet our needs. Thanks again to all of you. Good luck.
Hi I got a really sensible advice here,

As I wrote, I took my new TOM TOM Rider 400 out on a day with a little rain, and the display got damped starting from left lower corner of the Display.
Well I followed the advice and contacted TOM TOM support to ask if it was my device or a general issue.

They had a follow up question: " Is the Damp on the inside or outside of display" 🙂
Hmmm...., what do you think 🙂
😃
To my way of thinking the best GPS unit from TomTom was the XXL 550. Mine still rides in the clear-top, waterproof compartment in my tank bag. The XXL 550 works wonderfully with exchanging .itn files with Tyre, even with the latest versions of Tyre. It is/was a reasonably priced, simpler unit, powered by USB, no Bluetooth (fine by me). Mine, with Tyre, has been used to ride/navigate much of the US.

But now the XXL 550 is aging. It is slow in drawing maps, has limited memory, and I wish the screen was larger.
Why did TomTom ever stop supporting exchanging .itn files with Tyre I will never understand? There were even third-party apps available for XXL 550, like TripAdvisor (which I still use).

Understanding how TomTom lost its way to the point of dropping support for .itn files and third-party apps, culminating in delivering of a piece of crap like the Rider 400 will be a great case-study for B schools.
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WoodManEXP wrote:


Why did TomTom ever stop supporting exchanging .itn files with Tyre I will never understand?


Hi
@WoodManEXP
I've just created an Itinerary route using the latest version of Tyre and loaded it to My Rider 400


ATB YFM
I am so disapionted with my tomtomrider 400, it it so difficult to add a preplanned route from tyre, i have given up now, it was so easy on my tomtom xl that is 6years old! I AM A VERY UNHAPPY UNSATISFIED CUSTOMER OF A TOMTOM PRODUCT
Yes I have tried & given up with tyre.
I AM STILL WAITING!!!! For update on interphone .
Not fit for purpose is the words I use when talking about ttr 400.
Refund would be nice tt.
Similar situation here. Still using the XXL 550 acquired some years ago. It works fine, other than needing more memory, bigger screen and faster processing. I really like using Tyre. Some Tyre users have commented to me that Garmins work OK with Tyre exchanging .gpx files. I am going to get one of the new 6" Garmin nüvi®️ 2639LMTs and test it out with exchanging .gpx files and Tyre (making sure, of course, that it can be retuned for refund, just in case).
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stevejohn01 wrote:

I am so disapionted with my tomtomrider 400, it it so difficult to add a preplanned route from tyre, i have given up now, it was so easy on my tomtom xl that is 6years old! I AM A VERY UNHAPPY UNSATISFIED CUSTOMER OF A TOMTOM PRODUCT



Have you seen this?

Cheers, Mikko
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Will tomtom appreciate that the longest topic here has title "tomtom rider 400 disaster"?
I've tried to preplan routes on google maps, export/convert to GPX. But for every longer (I mean 100km), more complicated route it doesn't work.
Why users can't prepare route with the most popular, good tool and simply sent to navi?
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Hi

@eldawido
Tyre to Travel uses Google maps !!! .....
Register the free Tyre Pro That comes with the GO 400
Or download the Free Tyre to Travel..... http://www.tyretotravel.com/download-tyre/
___________________________________

Importing Routes/Tracks via TYRE.....
No need for a SD card to be inserted.
I didn't get any screen shots of the computer but it was pretty straight forward.
At some point TYRE will ask you for your MyDrive e-mail and password.
1..... Start TYRE and build/open route/track file. (I then saved the file for use later)
2..... Connect WINGS via USB.
3..... Select Import Routes on the WINGS.
3a... Make sure MyDrive is running in the background.
4..... Tyre tells you that you need the WINGS device to show this screen to transfer routes/tracks


5..... In the TYRE program select the route tab that you want to import.
6..... From the menus click TomTom > Copy to TomTom. It takes a few seconds but you should
get a pop-up box asking how you want to copy the route to TomTom - Way points/Tracks.
7..... Choose one or both then click OK. You get a message saying that the route has been copied to TomTom. Click OK.
8..... Repeat steps 5. through 7 to copy as many routes as you like.
9..... Click DONE on wings Import Routes screen.
10.... Select routes to import screen should show on WINGS.
11.... Check the routes you want to import and select OK
12.... You should see a screen that says Import Completed. Select OK.
13.... Go to My Routes on WINGS and the newly imported routes should be ready to go.

Copied from another users post, unfortunately I cant find the post again to credit the original poster
___________________________________

Loading GPX files via Tomtom's secure Network using your PC's filing system.....
https://en.discussions.tomtom.com/rider-51/tomtom-rider-400-does-not-work-with-tyre-on-winows-xp-and-7-987043?postid=1016022

ATB YFM
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eldawido wrote:

Will tomtom appreciate that the longest topic here has title "tomtom rider 400 disaster"?
I've tried to preplan routes on google maps, export/convert to GPX. But for every longer (I mean 100km), more complicated route it doesn't work.
Why users can't prepare route with the most popular, good tool and simply sent to navi?


https://en.discussions.tomtom.com/rider-51/living-with-the-rider-400-week-2-976555/index1.html#post1032421
Both, TyreToTravelPro and new one, MyRoute (you need browser and internet) work with Rider 400. You can work with Google or TomTom map in MyRoute . Both sotfwares work great and You can transfer routes (MyRoute works with PC and MAC (even with new El Captain). Problems occur with the system and the drivers (Windows).
Thanks to all for taking the time and trouble to report on the TTR400. I've got a TTR Urban and have been very pleased with it. Current map sizes are now a problem and was thinking of upgrading but having read the comments here I don't think I will. Does anyone know if the new TYRE TO TRAVEL web based planning app works with the TTR Urban Rider?
Hello All

Have all of the issues with the Rider 400 been fixed, or do I buy another Garmin

cheers jez
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No, all the 'issues' have not been rectified.
Its your call on what you purchase. I like the TTR400, but would like FULL FUNCTIONALITY!!
What a terrible mistake not to listen to my friends who asked why I didn't get a Garmin!
You claim this a is a GPS for bikers, well many bikers like to ride on tracks that their friends (who have Garmins) share with them. No problem TomTom Rider can import GPX 'tracks'. But you don't seem to understand that this means I want to follow the exact same 'track' and not have the GPS decide that I should go a different way or simple say 'No route possible'. I don't want it to Route!!! I just need it to show the track on the display so I can follow it. Oh how my friends are laughing at me now.
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Every Garmin user can only dream about quick planing of nice route directly from device (without computer, without GPX). Only you can just click to plan dream trip in a minute, anytime, anywhere, just choose destination, set the curvy and hilly and that's all. You will be surprised how perfect the TT planned your route. This is what I love and my Garmin's friends just envy. Yes Garmins works fine only when you spend lot of time behind the computer. But I'm riding instead...and can change the route as I wish, just turn where do you want and TT recalculate nice route for you. See this comparation TT vs Garmin (use google translator) http://www.mrgps.nl/routeringskwaliteit-tomtom-rider400-versus-garmin-zumo590/ , I love the roads that TT selects... I'm riding in this manner 3 years (18000km per last year) and I do not need GPX and computer.
If I was riding by myself and didn't care how 'exciting' the route was (Africa can be a dangerous place if you take a wrong turn) then the TTR400 is good. But let me give you an example of where TT is failing to provide basic functions: I am taking part in an organised 4 day adventure ride and receive a .gdb file with black, red and green routes for each day. Special permission has been given to ride specific routes through private property, forests, reserves etc. We will travel several hundred kilometers each day. I though that the worse case was that I would have to use a program like GPSBabel to convert .gdb to .gpx but when you actually try this you get the issues I mentioned. It's seems like the best case is to use GPSBabel and Tyre to end up with 255 waypoints and try not to get too badly lost because this stupid GPS doesn't even leave a 'bread crumb' trail so I can back track. Even the cheap Garmin in my car can do that so I will have to hide it in my pocket and pretend to the other riders that I'm happy with the TTR400.
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I understand this case of use (use one shared route in the team.) is sometimes required and for some people must have. Because TT400 has been built up from car's navi (TT Go), the TT dev team must choose the priority of all our requests. Depends, what the most people realy needs. The development still continues and I hope this GPX problem will be fixed as well.
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Having read all the above (and taking notice that most of the complaints are related to the previous Software Version), with version 15.600 mostly all of these issues are solved. I find the TT 400 great. All of my fellow GS riders use Garmin and... are struggling with it. To complicated interface.
Anyway:
@DRZ 400 " try not to get too badly lost because this stupid GPS doesn't even leave a 'bread crumb' trail so I can back track": Did you try the 'Start Recording' facility?
"It's seems like the best case is to use GPSBabel and Tyre to end up with 255 waypoints..." Correct. However.... once loaded to the TT400 you will see TWO routes: an XXXX route AND a T-XXX route. This is not always understood properly.
The latter is a true (!) GPX route that is a REAL track. Very handy and it will always lead you, from any point, to the track used. (in contrary to the (also availble) XXX route which is an internal .ITN route.
You can use both.
Thanks BrAtKo and hojo,
I appreciate you taking the time to share your knowledge and experience with a frustrated newbie.
hojo - please could you list the steps to create T-XXX route (or should we say track?). Does Tyre create this or the TT400? I think I am missing a step somewhere. Also, is it possible to follow a GPX T-XXX track and 'Record' at the same time? Will I be able to see the track I'm supposed to be on and then retrace my route if I miss a turn. The forest tracks I'll be riding on are like a maze in some places.
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Hi DRZ400,

In Tyre, just load the route you just made to the TT 400 (or any other TT AND/OR Garmin, it workes for all). Do this in the .gpx format.
Once loaded in the TT, the TT 400 will ask for internal conversion, in the 400 the two types will be generated and visible afterwards to choose from in 'My Routes'.
- the XXX- route you made (which is an internal .itn route).
- the T-XXX route you made. (which is a .gpx real track)
What is the difference? The track is exactly what you want. Of course you divert from the track once you are in the forest/bush.
No problem: wherever you are at that moment, it will always lead you back to the nearest point IN the route. (great). Just do what you want, ride left/right; you will always come back on route.
There is no need to 'record' the route in that way.
The 'record' function is only meant for those who drive along and, once home, want to store that route somewhere for late use. I never used that (quite useless in my view).

Coming back to the XXX- route.
Why and when use that type than? Sometimes that type is better. Example: once you want to stop at a gas station (to wait for your mates, so you agreed to stop there) , you will notice that the waypoint you put right there (with Tyre) will not show up in the T-XXX route on the 400. Hmmm, why?
A .gpx rout is divided in 50-meter steps (each step a waypoint, and thousands will be made). With only one waypoint at the gasoline station's parking place (in Tyre), the station will be.... skipped. In that case use the XXX- type or.... put TWO waypoints at the P-place.
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DRZ400 wrote:

Thanks BrAtKo and hojo,
I appreciate you taking the time to share your knowledge and experience with a frustrated newbie.
hojo - please could you list the steps to create T-XXX route (or should we say track?)

Hi
Once you have created your route in Tyre you can also use the "Save As" function in tyre to Change the default name of the Route and set the route file type, to download to your PC


Click on image to zoom in

ATB YFM
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hojo wrote:

Hi DRZ400,

.......
The 'record' function is only meant for those who drive along and, once home, want to store that route somewhere for late use. I never used that (quite useless in my view).

.....



i use the record, if i am following someone on a route i don't know say in their state, riding the best roads they know, or the way they string roads together.

excited to start using tracks, and not having the gps endlessly say to go back to a way point that may have been missed. i use to be pretty good at hitting the hand, skip waypoint, recalculate, see if that was enough, repeat, lol
only had my 400 on 1 ride, so far.