When I import .itn routes either via Tyre or file explorer, the routes appear on the Tomtom 400, the problems start when you select routes to import. Once selected and told to import routes I get the spinning circle and that's it it just keeps spinning and never tells me that the routes have been imported successfully. The only way to stop the spinning wheel is to turn the unit off. Once turned back on the routes appear and can be used normally.
I have had the unit back to Tomtom and they sent me another unit which still has the same problems.
I can live with this problem but it just isn't how it is supposed to perform.
Best answer by raesewell
I now have the answer to the spinning circle when importing routes. Log out of your Mydrive account on the device and then import the routes and you will get the Tick and the message Importing routes successful.View original comment