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Question: Serial Number?


chickv2 Author

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Apprentice Traveler
Replies: 0

24 March 2011, 03:27

Well, my car was broken in to and my TomTom was stolen. If I can provide my device serial number, the police can put it in their Pawn Shop database and I have a (slim) chance of getting it back. Since I have plugged my device into my computer, can I retrieve my device serial number stored somewhere? Thanks for your help!!
  • dhn
    dhn

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    Exalted Vanguard
    Replies: 13723
    Expert (Car navigation)

    Expert (Car navigation)

    24 March 2011, 12:07

    Did you happen to make a backup of your unit's contents? If so, you'll find the info in the ttgo.bif file

  • nathan

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    Apprentice Traveler
    Replies: 1

    1 September 2011, 20:11

    my gps was stolen also and the cops want the serial number but i can find it on the box if your able to help please do
  • Traylaw

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    Elite Voyager
    Replies: 3675

    1 September 2011, 21:07

    If you have a backup copy of the memory on your hard drive, you can look at the file named ttgo.bif, its in the root directory.

    Open this file with something like notepad. The serial number is the third item on the list.

     

    If you made a backup using Home --- a backup copy of the memory is stored in this path:

     

    C:Documents and SettingsYour_User_NameMy DocumentsTomTomHOMEBackupONE XLBackup01InternalMemory

     

    You might also call customer service and give them your login name. They may have the serial number of your gps linked to your login.

  • TexasGirl

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    Apprentice Traveler
    Replies: 1

    24 October 2011, 04:36

    Thankyou for your detailed response !  I was able to find my serial number!

  • Traylaw

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    Elite Voyager
    Replies: 3675

    24 October 2011, 04:43

    Glad you found it....Hope it shows up.

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