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Question: Screen out of sync with characters


norvin Author

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Neophyte Traveler
Replies: 2

12 August 2011, 22:48

It seem that my keys will not type correctly unless I type the very bottom of the key pad, if I type the center of "k" for instance I'll get the letter I or O if I type the  back button I have to type the very bottom edge of the screen face, this is all very frustrating, and calling support and getting India is even more so.HELLLLLLLLLLLLLLLLLP

 

Norvin

  • Traylaw

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    Elite Voyager
    Replies: 3675

    12 August 2011, 23:33

    The digitizer is failing on your unit. You might search under " Calibrating touch screen TomTom" for some tricks that might help you, however calibrating works for small mis-alignments...For a large shift you are going to have to replace the digitizer. This a glass sheet with the sensor around  the perimeter which is glued to the LCD screen. Its tricky to replace but cheap, but repair shop just replace the entire LCD / Digitizer as a single unit which takes about 15 min. to do. But more costly (about 30-60 dollars. If you are thinking about replacing the LCD/Digitizer which is a simple task, there are some good videos on the internet which show how open your unit up and replace it.

  • norvin Author

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    Neophyte Traveler
    Replies: 2

    13 August 2011, 00:06

    thank you very much

  • Traylaw

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    Elite Voyager
    Replies: 3675

    13 August 2011, 18:00

    If the unit is under warranty just send it back....If not, replacing the screen yourself is option. It usually not difficult about 15 min. job if you have done it before, 30 min if you have never done it before....If your unit is one of the older units the LCD dsplays are cheap. If it is one of the new units the displays are a bit expensive at this time.

  • norvin Author

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    Neophyte Traveler
    Replies: 2

    17 August 2011, 19:14

    thanks much, I just won one on a auction site for 11.00 dollars, So i guess i'll toss the failed unit

     

    Norvin

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