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Question: Original TomTom touch screen calibration


Froglips Author

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Neophyte Traveler
Replies: 2

15 January 2012, 16:22

My original TomTom's touch screen calibration has gone bad.  I cannot 'touch' the letters at the far right during data entry because the entire data input screen's touch mapping has shifted right by about half a column.  The touchscreen mapping for the other functions is still good.  Has TomTom forgotten to retain compatibility with their original device?

  • Traylaw

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    Elite Voyager
    Replies: 3675

    16 January 2012, 02:29

    The sensing area for all functions except typing is fairly large which is why they don't seem affected.

    You can try to manually calibrate the screen, some people have had some success with it.

    http://www.yourtomtom.com/forum/index.php?showtopic=12622&st=20&#entry111225

     

    The actual problem is that the digitizer is failing.

  • sallor225

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    Exalted Voyager
    Replies: 2205
    Expert (Car navigation)

    Expert (Car navigation)

    16 January 2012, 15:42

    Try cleanning around the edges of the screen with a business card between the bezel and the screen. Bits of dirt can cause problems. You may well have more serious problems (see Traylaw's post), but try this simple non-invasive step first.
  • Froglips Author

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    Neophyte Traveler
    Replies: 2

    16 January 2012, 19:39

    Thanks.  Did calibration.  Five minutes of trial and error and my TomTom Go is working perfectly.  Nothing dying that I can see:)  Not to fret, we own four TomTom's in this household.  Good to know there are 'repairable' as the age gracefully.

  • Traylaw

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    Elite Voyager
    Replies: 3675

    16 January 2012, 23:13

    Glad the calibration worked for you.

     

    On a different subject: Be sure to backup you gps's. We recommend using windows explorer. Note that each gps should be backed up separately since the maps are not interchangable between different gps.

    See this link for the procedure.

    http://www.tomtomforums.com/general-tomtom-discussion/17864-how-backup-contents-your-unit-computer.html

  • Traylaw

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    Elite Voyager
    Replies: 3675

    16 January 2012, 23:27

    Froglips, There is another user which just showed up with the same problem. Since you have just been through this your wisdom and guidance would be helpful. Here is the link to this thread.

    http://discussions.tomtom.com/t5/TomTom-XL-XXL-HOME/Touch-screen-is-disoriented/td-p/142959

  • Luc46

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    Apprentice Traveler
    Replies: 1

    9 July 2012, 16:11

    I have the original TomTom Go 720 purchased in April 2008. I purchased also in April 2011 6 Italian map updates. After last update the  touch screen calibration has gone bad.  I cannot 'touch' the icons at the top of the screen during data entry. If I tip an icon at the bottom of the touchscreen I display the correct content of the icon tipped. But, if I tip an icon at the top of the screen then I always display the icon immediately below. Its' a particular case because the entire data input screen's touch mapping has not entirely shifted down.

    It's incredible that after purchasing an official map from TomTom web site now it's impossible to use the entire application. I have to buy another TomTom since repair costs are 105 eur.

    Any advice is welcomed

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