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New maps v985 available for download

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map update,

MikkoKMikkoK Author

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16 February 2017, 17:01

Hi all,

We've just released new maps v985 for all portable navigation products with a few exceptions.

Maps to be released later


  • Camper and truck maps (v986 released)
  • Europe map for uConnect (v985 released)
  • USA and USA/Canada maps for GO 5xxx-6xxx series / GO 4xx-6xx series devices (v986 released)

I'll update this announcement as soon as the above maps are also available.

Update: In addition to the maps listed above we also released the following maps:
  • Poland map for Carminat to fix a compatibility issue
  • Re-sized zones for Europe map for devices with 1 GB memory*

Drive safe! :D

Cheers, Mikko

* Even though map updates can no longer be purchased for these devices, there are still some customers who have an active Map Update Service and we've decided to reduce the mapzone size (less countries) to make it easier to use the map on these devices.
Files for voice recognition and some (additional) POI information was removed from the zones to reduce the size.
Help others identify useful content: - Did someone answer your question? Click Mark as Solution - Did someone post something helpful? Click the kudos button - Need help with your TomTom device? Add details about the TomTom device to your post: Device name, Application- and Map version. Check our support videos at tomtom.com/videosupport

76 comments

  • raesewell

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    Renowned Trailblazer
    Replies: 29

    16 February 2017, 18:33

    What's new in the latest update?
  • dhn

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    Elite Vanguard
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    16 February 2017, 18:41

    Europe
    - updated Motorways and Major Roads
    - Standard updates and maintenance over entire countries on all network types
    - Update (addition of new POIs and maintenance of exiting POIs) done on multiple POI types spread all over European countries leading to overall increase of ~186,000 POIs.
    - Speed Profile information has been globally upgraded
    - Creation of low emission zone (area) in cities in major countries
  • raesewell

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    Renowned Trailblazer
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    16 February 2017, 18:43

    Thank you, are we able to add our own POIs and have them displayed on the map with a warning on approach?
  • dhn

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    16 February 2017, 18:47

    Nope, not yet..........
  • raesewell

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    Renowned Trailblazer
    Replies: 29

    16 February 2017, 18:49

    Oh well, we live in hope :-)
  • tinfire

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    16 February 2017, 20:23

    Smooth download and installation including the US Maps ..... definitely better than before ; thanks
  • Kex

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    16 February 2017, 20:41

    Got the v985 map and checked an accepted error report from December 13 last year: the correction is in the map already!

    :cool:
  • MikkoKMikkoK Author

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    17 February 2017, 09:38

    tinfire wrote:

    Smooth download and installation including the US Maps ..... definitely better than before ; thanks


    Only the two maps mentioned in the announcement have not been released yet. Your USA/CAN/MEX map is fine :D

    Cheers, Mikko
    Help others identify useful content: - Did someone answer your question? Click Mark as Solution - Did someone post something helpful? Click the kudos button - Need help with your TomTom device? Add details about the TomTom device to your post: Device name, Application- and Map version. Check our support videos at tomtom.com/videosupport
  • Deets55

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    Master Explorer
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    17 February 2017, 09:39

    Hi there. I have a TomTom Go 5100 with lifetime World Maps which I store on a 32GB SD card in the unit. I downloaded all the new map updates yesterday, but the unit has stored some of the new maps on the device rather than update them on the SD card where the previous versions were stored. Is there any way that I can install all future updates on the SD card by default instead of the device? Thanks in advance for any advice.
  • dhn

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    17 February 2017, 12:14

    The way MyDriveConnect works is that it will automatically store a map on internal unless it sees insufficient space for it. In that case, it stores the map on a sd card.
  • Kex

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    17 February 2017, 13:03

    MikkoK wrote:

    Only the two maps mentioned in the announcement have not been released yet. Your USA/CAN/MEX map is fine :D

    Cheers, Mikko

    Confirmed! USA/CAN/MEX was also the map I downloaded. :)
  • DCJunior06

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    Outstanding Wayfarer
    Replies: 28

    17 February 2017, 13:41

    Maps to Go Mobile not released yet?
  • harsh1311

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    17 February 2017, 14:52

    I also do not see the update for either Europe or Western Europe maps on Android Go.
  • afcone

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    Legendary Explorer
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    19 February 2017, 20:17

    harsh1311 wrote:

    I also do not see the update for either Europe or Western Europe maps on Android Go.



    I think the same applies to Go for iOS. I downloaded a Europe map yesterday for a holiday we've planned and it is still showing as version 980. Prior to that, I had not received an update notification for my UK & Ireland map (also v.980). Any chance the mods could confirm whether/when these maps will be available for those of us with mobile app subscriptions?
  • Zsolt

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    19 February 2017, 20:51

    For the Android and iOS apps, they always release the maps a few days/weeks later.
    Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no support. For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life
  • afcone

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    20 February 2017, 12:02

    Fair enough. Might be worth them including that in the 'maps to be released later' listing in the original post then.
  • inflictor2

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    22 February 2017, 12:40

    I downloaded the map easy enough but now after 2 hours it's only 34 percent installing, why is it so long to install
    Any ideas would be appreciated
  • dhn

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    22 February 2017, 12:43

    Might you have an anti-virus impeding proper transmission of data? You can try changing the default port in Settings to 5000 and saving.
  • inflictor2

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    22 February 2017, 13:00

    I've disabled the anti virus just now but can't change the port it won't let me as its downloading
  • MikkoKMikkoK Author

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    22 February 2017, 15:39

    Hi inflictor2,

    The map download seems to have failed. I'd recommend you to do the following:
    • Disconnect you device from your computer and reset it by pressing and holding down the power button until you hear a drumming sound (ca 15 sec).
    • Close MyDrive Connect by clicking the icon in the system tray and choosing Exit.
    • Manually clear the download folder by deleting the TomTom folder at C:\Users\Username\AppData\Local\ (or similar depending on your OS)
    • Start MyDrive Connect again
    • Connect your device back to your computer

    There might be various reasons for the download to fail. For further MyDrive Connect troubleshooting tips, please see this FAQ.

    Should you still have problems updating your map, please start a new topic about it so that we can help you further.

    Cheers, Mikko
    Help others identify useful content: - Did someone answer your question? Click Mark as Solution - Did someone post something helpful? Click the kudos button - Need help with your TomTom device? Add details about the TomTom device to your post: Device name, Application- and Map version. Check our support videos at tomtom.com/videosupport
  • bolichero1_un44

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    23 February 2017, 07:52

    I have a TomTom Go 600 with lifetime World Maps but I have not received the update yet through MyDrive. It's that ok?
  • Zsolt

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    23 February 2017, 09:32

    You should have received it. Clear the cache in MyDrive Connect and press and hold the ON button on the device, until you hear the drum roll. Then connect again.
    Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no support. For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life
  • bolichero1_un44

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    23 February 2017, 09:43

    Thanks Zsolt but i did it and still no update. MyDrive offers me to buy it. I will contact de CS if not solution .
  • EthoZ

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    23 February 2017, 11:30

    Maps v985 are available for Android.
  • bolichero1_un44

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    23 February 2017, 13:02

    Thanks to all for your help. The CS solved it in two minutes.
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