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Question: Petrol Stations missing on the GO 5200

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missing, wifi, petrol stations,

Brian_A Author

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Master Explorer
Replies: 5

5 October 2017, 11:59

SO, I've got a new/up to date Go 5200 and I've found that there are several petrol stations near me that have been operational for years and don't appear when I press the Petrol Stations icon in the menu.

Am I doing something wrong ? or
Is the information truly out of date (and therefore worthless to me) ?

If the latter, is there any way I can remove them, as what is shown would be misleading.?
  • Megalos

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    Elite Voyager
    Replies: 4212
    Expert (Car navigation)

    Expert (Car navigation)

    5 October 2017, 20:32

    You can check with the online Map Share Reporter tool whether the petrol stations are in TT's database. You can also use the same tool to submit corrections.
  • Brian_A Author

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    Master Explorer
    Replies: 5

    5 October 2017, 22:20

    Well, I've tried that. I can't see anything to show POIs so I assume that petrol stations if present are shown. WHich they aren't, in this case.
  • Niall

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    Exalted Vanguard
    Replies: 5777
    Expert (Car navigation)

    Expert (Car navigation)

    Expert (RIDER)

    Expert (RIDER)

    5 October 2017, 22:57

    @Brian_A

    Are you using Chrome as your browser as I am getting something like this


    Where as in Edge I get this



    So it might be an idea to use a different browser, don't forget to log into MapShare Reporter
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  • Brian_A Author

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    Master Explorer
    Replies: 5

    6 October 2017, 09:33

    Firefox actually (latest). Yes, I was logged in 🤐
  • Brian_A Author

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    Master Explorer
    Replies: 5

    6 October 2017, 09:42

    To be 100% sure I have just tried via Edge. Same result. Nothing. Pretty lame methinks. If TT can't keep petrol stations reasonably up to date it's useless (to me at any rate).
  • Niall

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    Exalted Vanguard
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    Expert (Car navigation)

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    Expert (RIDER)

    6 October 2017, 10:11

    @Brian_A

    Can you give an example of where you were looking for a petrol station to view
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  • Brian_A Author

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    Master Explorer
    Replies: 5

    6 October 2017, 14:25

    DL14 9AE SAINSBURYS
    DL14 9AB TESCO
    DL14 7TN MORRISONS
    DL14 7AB ASDA

    All have fuel stations.
  • Niall

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    Exalted Vanguard
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    Expert (RIDER)

    6 October 2017, 15:10

    @Brian_A

    If using post codes in MapShare Reporter remember to remove the spaces, also you will only see POIs if you have have selected an action after clicking the POI symbol



    I found DL14 9AE SAINSBURYS


    DL14 9AB TESCO


    DL14 7TN MORRISONS


    but DL14 7AB ASDA should be DL14 7LB as is missing

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  • Brian_A Modbreak Author

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    Master Explorer
    Replies: 5

    11 October 2017, 11:01

    Hi
    Sorry for the delay in replying, I was away :D

    I've been doing some more experimenting and it seems that the problem is not with the map data but with the way that TT handles it.

    If I search for petrol stations in / near Bishop Auckland, the correct ones all come up. But if I search for petrol stations 'near me' it seems to only search/show those within a 5 or 6 mile radius - and I'm 9 miles from Bishop Auckland, where the 'missing' ones are located. But there is no function (that I found) to expand the radius. Hence the impression I got was that it was searching a much greater radius, when it wasn't. :@

    Anyway, thanks @Niall for helping me get to the bottom of this.

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