I cannot get the map reporter to work. Click on Report a Map Change link in the reporter map window does nothing.
I can double click on the map and find my road but there's magnifying glass like it mentions in the directions for using that I read.
I am going to www.tomtom.com/mapshare/tools
which opens the map report window with the map. The page is all white with the map in the middle. I don't even know if it is displaying properly.
I've been using Firefox and MS Edge. Works in neither.
I thought I'd use "Contact" to ask why I can't get it to work, but that asks for a product and I haven't got a product.
How can I report the mistake? All my parcels disappear because they are dumped in a nearby road due to the postcode taking people to the wrong place. It's driving me nuts!
Best answer by LAURE123
Your display problem may be caused by a function, an add-on of a software in your web browsers.
I have this problem with the "Navigation in Private" protection option of my Kaspersky security software. I have to disable it for the web page www.tomtom.com/mapshare/tools
With 'Navigation in Private' enabled:
After with 'Navigation in Private' disabled for web page:
This FAQ and video can help you with the use.
Regards. View original comment