There is a chat going on about the new Mersey Gateway crossing in the UK called NEW BRIDGE AND EXTENSIVE ROAD LAYOUT
I am extremely frustrated with TomTom over their lack of being able to do the basics of what their customers expect. For instance last night I turned my 6200 to go home from Manchester and it said there was a 40 minute delay due to traffic but this was not me home the way I would use (over the Mersey Gateway), luckily for me I chose to ignore the satnav and went home the normal way and there was no problems
The problem I have is with TomTom, again and again they cannot do things correctly. the route last night avoided my normal route because
1. The old silver jubilee bridge is now showing as closed on the maps (which is correct)
2. The Mersey gateway is showing up on the map but the route is blocked and also the road layout is incorrect as you are travelling across water part of the way
Tomtom have known about this mayor road layout change for years and they have had plenty of time to prepare their updates. This route is used by thousands of drivers a day and many of them will use TomToms but now according to the satnav there is now NO possible route across the mersey near widnes/runcorn so this will have a major affect on drivers if they use their Tom tom.
I have paid a lot of money for my 6200 and I now realise it is a total waste of money due to the speed of map updates and the problems I already have with my 6200
As mentioned above can a staff member please comment!!!!!!!
An extremely angry and frustrated TomTom user (not much longer)