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Solved: Multiple attempts at map purchase, billed but no update

Tags:
tt home, map installation, not offered,

CarlyCat Author

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Apprentice Traveler
Replies: 1

18 April 2017, 13:16

Hello folks.
I have a trusty 750 live that has performed faultlessly over the years.
I'm having problems since I switched my broadband/email provider in that although the device updates mapshare/live services/speed cameras etc the system as a whole does not seem to recognise that I've purchased map updates.
Any pointers/help (not to mention refunds) greatly appreciated.
Many thanks in advance.
Marked as answer: Niall on 18 April 2017, 13:59

@CarlyCat

Contact Customer Services to sort out your purchase(s) and a refund if necessary.

CS United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

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  • Niall Answer

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    Exalted Vanguard
    Replies: 5394
    Expert (Car navigation)

    Expert (Car navigation)

    Expert (RIDER)

    Expert (RIDER)

    18 April 2017, 13:59

    @CarlyCat

    Contact Customer Services to sort out your purchase(s) and a refund if necessary.

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
    Help others identify useful content:- If I posted something that was helpful, click the 'Like' button - If I answered your question, click 'Mark as Solution'
  • CarlyCat Author

    You can see here how much reputation CarlyCat has received from other members.

    Apprentice Traveler
    Replies: 1

    18 April 2017, 17:40

  • Niall Modbreak

    You can see here how much reputation Niall has received from other members.

    Exalted Vanguard
    Replies: 5394
    Expert (Car navigation)

    Expert (Car navigation)

    Expert (RIDER)

    Expert (RIDER)

    18 April 2017, 17:49

    @CarlyCat

    Glad to be of help
    Help others identify useful content:- If I posted something that was helpful, click the 'Like' button - If I answered your question, click 'Mark as Solution'

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