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Question: XL 350, problem with map: you cannot use this map on this device


bob2007 Author

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Neophyte Traveler
Replies: 2

5 April 2012, 21:43

I updated the latest map and installed. 

 

I called to activate my promotional code for lifetime maps b/c couldn't activiate on my comp. Woman says I have the latest map everything is good to go.

 

Select Language, time, etc., then ....

 

Problem with map : You cannot use this map on this device: USA_Canada_and_Mexico_ P-539

 

how do I proceed?

  • bob2007 Author

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    Neophyte Traveler
    Replies: 2

    5 April 2012, 21:46

    On my Tom Tom Home,

    Still tells me to activate the map.

  • dhn
    dhn

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    Exalted Vanguard
    Replies: 13715
    Expert (Car navigation)

    Expert (Car navigation)

    5 April 2012, 22:31

    Try running the Clear Flash tool found in the link below. Run it 3 times. If that doesn't work, call CS back. Here's the link:


     


    http://us.support.tomtom.com/app/answers/detail/a_id/6211/?locale=en_CA

  • bob2007 Author

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    Neophyte Traveler
    Replies: 2

    5 April 2012, 22:47

    I tried that didn't work... maybe I need an older version of map?

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