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Waiting for the New map release


acca1 Author

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Apprentice Traveler
Replies: 1

13 February 2017, 00:54

I have been waiting 6 mnths for a map update customer servive promised me emails ofcourse i did not receive then i have phoned 3 times now they skipped the last update because it wasent fixed yet . Then they said last week in January first week in feb again no email so i rang back last week they are now saying mid feb. Tom tom customer service is bad atleast let your customers know that its not fixed yet . And it shouldn't take 6 mths to fix a glitch or corrupt file . So if i hear nothing by this week end i am reporting tom tom to consumer affair.
  • dhn

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    Paragon Vanguard
    Replies: 26103

    13 February 2017, 11:58

    985 maps are due soon (I wouldn't be surprised if this week.......)
  • VikramKVikramK Modbreak

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    16 February 2017, 17:22

    Hi acca1

    TomTom releases 4 maps in a year with a span of 3 months (February, May, August, November). Unfortunately, I can't quote a date because those are tentative.

    Today we have released a new map version 985 and you can download it using MyDrive Connect.

    Regards
    Vikram
    Has my post answered your query, then please mark it as answered so others can benefit.

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