Question

Update for Start 25


Hi

I've recently connected my old Start 25 to use in a second car, sadly I can't seem to find any way of updating it despite having lifetime maps. When I connect to Tom Tom Drive it just tells me that the map is "expired".

Any ideas?

Thanks

1 reply

Userlevel 7
Badge +2
Hi
@ngater2019

Your device may have mistakenly been declared Eol (End of Life)
____________________________________

Tomtom EOL (End of Life)
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
________________________________

If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...

When calling....
Tomtom are monitoring Eol support by an Auto Response Phone System
When prompted DO NOT provide your Tomtom model information... Wait for a live agent to respond


Phone Tomtom Support...


🇬🇧 United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.

ATB YFM

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