Update for Start 25


I've recently connected my old Start 25 to use in a second car, sadly I can't seem to find any way of updating it despite having lifetime maps. When I connect to Tom Tom Drive it just tells me that the map is "expired".

Any ideas?


1 reply

Userlevel 7
Badge +2

Your device may have mistakenly been declared Eol (End of Life)

Tomtom EOL (End of Life)
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured

See VikramK Post (TomTom Staff) Here....

If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...

When calling....
Tomtom are monitoring Eol support by an Auto Response Phone System
When prompted DO NOT provide your Tomtom model information... Wait for a live agent to respond

Phone Tomtom Support...

🇬🇧 United Kingdom
02079 490 132
Monday - Friday: 9:00 a.m. to 5:30 p.m.




    At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. If you're OK with this, you can continue using our sites. Allow Learn more or manage preferences

    Allow Cookie settings