Its posible to get back my map myself or I must contackt support , any1 have the same issue.
Ps. Sorry for my english.
Best answer by Niall
Check the first two characters of the serial number:-
"BK">Start 25, 2GB + micro-SDHC, MyDrive Connect NAV3 Eol
"BL">Start 25, 4GB + micro-SDHC, MyDrive Connect NAV3
"BQ">Start 25, 8GB + micro-SDHC, MyDrive Connect NAV3
If "BK"then you may have a big problem as that has been declared obsolete see https://www.tomtom.com/pl_pl/obsolete-products/#car
Otherwise get a 16GB SDHC memory card and put the whole of Europe on that
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