I have a TomTom Via 1505 and yesterday when I tried to use my tomtom, I noticed I had no gps signal all day so that evening I connected to my computer and it automatic started updating. Then I noticed they had new map update so I started the update process. It said keep your device connected and for about 25mins it was working, then all the sudden I saw the message something has gone wrong and to check my computer for more information. When I click OK then it tells me I have no map. I tried everything I can find to do, clean out the cache, reboot by holding down the power button until I hear the drums. I tried different computers, tried different browsers Microsoft and firefox, nothing works!!! Its only been few months since I got the darn thing!! I'm not good with direction and I really really need it!!! Please someone help me fix this!!!
Best answer by Zsolt
Which browser did you try with? Try to disable your antivirus and firewall whilst updating.
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