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Question: memory card wont install


tattooin Author

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Apprentice Traveler
Replies: 0

26 March 2011, 23:02

hi can anyone help ive have just purchased the europe map for my one xl and it said there wasnt enough space on my device so i bought a 4gb sd card but can not get it to install to my device i have tried everthing tom tom home is telling me but it still does not work please help as im getting stressed with it now aaarrrggghhh

  • boobay1203

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    Renowned Trailblazer
    Replies: 19

    30 March 2011, 03:20

    go into manage my one and remove the application and when going back into upodate my one make sure the SD card is selected and add the application there

     

    that should work...

  • AndrewV

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    Retired Employee
    Replies: 67

    30 March 2011, 18:33

    Is the SD card an SD-HC?

     

    The One XL isn't capable of reading an SD-HC card. I would double-check that as well as the little write-protect switch.

  • LatinS10

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    Apprentice Traveler
    Replies: 2

    2 April 2011, 15:13

    I´ve got exactly the same problem with my GO 520.

     

    I bought maps for the Western Europe and the package size was too big for the memory card. So I bought Kingston 4GB Micro SD-HC card and now it seems like the device wouldn´t support that. And I even checked that Micro SD-HD 4GB was in the list of supported cards.  I tried to do everything by the book but tomtomHome says that the device doesn´t have a memory card...

     

     

     

    Anyone?

  • dhn
    dhn

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    Exalted Vanguard
    Replies: 13736
    Expert (Car navigation)

    Expert (Car navigation)

    2 April 2011, 15:26

    Your model can take up to a 32 gig sdhc card, not a micro card as found in some newer models.

  • LatinS10

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    Apprentice Traveler
    Replies: 2

    2 April 2011, 17:19

    yep, miss read the supported cards -list.  i bought new 4 GB sdhc and it worked well right away. 8GB sdhc didn´t work though. Supported cards according tomtom´s website:

     

    SD max 2 Gb

    SDHC max 4Gb

    MicroSD  (no HC)

     

    Anyway, right card made the trick for me.

     

    Cheers

  • tomtom750user

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    Master Traveler
    Replies: 3

    4 July 2011, 23:14

    Is it SD or SDHC that I need for a 4gb card, its for a Go 750 Live?  At 4gb both types exist so I don't which one to buy.

  • tomtom750user

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    Master Traveler
    Replies: 3

    10 July 2011, 03:27

    I tried an 8GB MicroSD-HC card in my new refurb'd Go 750 Live and it reads the full size of the card as 7.5GB formatted.  This appeas ok.  I have only fitted approx 2.4GB of data onto the card, map is 2.3GB.  So far it's working ok.  Not tried any more data on the card than this, wonder if it will read above 4GB?

  • RJ63

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    Apprentice Traveler
    Replies: 1

    3 March 2012, 12:00

    i AM HAVING EXACT SAME ISSUE, I HAVE BEEN TRYING FOR DAYS TO, DOWNLOAD MAP OF EUROPE ONTO MY TOM  TOM ONE XL.. READING ONE OF THE ANSWERS ABOVE IT SEEMS THE SANDISK SDHC IS NOT COMPATIBLE  FOR THIS MODEL OF TOM TOM.,IF THE THE SD CARD ONLY COMES IN 2GB I DONT SEE HOW I CAN GET COMPLETE MAP OF WESTERN EUROP ON IT, I ALSO DO NOT UNDERSTAND WHY TOM TOM CANT SUPPLY MAP ALREADY ON SD CARD,SURELY THIS WOULD MAKE THINGS A LOT SIMPLER,AS THE PEOPLE WHO ARE ACTUALLY SELLING TOM TOM UNITS DO NOT SEEM TO HAVE A VERY GOOD WORKING KNOWLEDGE  OF  THE APPLIANCES.I WOULD APPRECIATE ANY HELP YOU CAN GIVE ME  

  • martin86

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    Supreme Trailblazer
    Replies: 174

    18 March 2012, 16:00

    Unfortunately, at this time, recognition of a sd card on the N10.X models has not been implemented. 

     

  • Norman1

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    Apprentice Traveler
    Replies: 1

    5 March 2013, 23:47

    Can i venture a reply ?
    I wrestled with this and dont ask me why it worked but it did , my mate suggested uploading contents of old card onto new card
    I did that and it worked straight away , loading new maps on top
    As i said i dont know why im not a geek !... It worked so stopped asking questions

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