Question: How do I get my Clio Carminat TomTom to see my new map of France?

DeborahL Author

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New Traveler
Replies: 0

21 May 2011, 11:09

I have just bought a map of France for my holiday starting on Tuesday.  TomTomHome says I have the map on my SD card, but the car Carminat does not seem to see it.  The car did download the latest application only 30 minutes earlier, so I know comms with the SD card is good.

Customer support from TomTom UK does not use a telephone on Saturday, so I am very nervous about being ready for Tuesday 5am.


1 comment

  • Najib

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    Retired Employee
    Replies: 300

    24 May 2011, 11:29


    Did you happen to succeed in installing and viewing the map on the SD card? Does the device state "No Maps Found"? 

    It may be that the map had a download corruption (invalid authentication certificate that was downloaded) and it will have to redownload. Please follow the instructions listed here: http://www.tomtom.com/9838

    Hope this assists in getting it all working for you!

    - Najib
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