Home

Question: How do I get my Clio Carminat TomTom to see my new map of France?


DeborahL Author

You can see here how much reputation DeborahL has received from other members.

Apprentice Traveler
Replies: 0

21 May 2011, 11:09

I have just bought a map of France for my holiday starting on Tuesday.  TomTomHome says I have the map on my SD card, but the car Carminat does not seem to see it.  The car did download the latest application only 30 minutes earlier, so I know comms with the SD card is good.

 

Customer support from TomTom UK does not use a telephone on Saturday, so I am very nervous about being ready for Tuesday 5am.

 

thanks

1 comment

  • Najib

    You can see here how much reputation Najib has received from other members.

    Retired Employee
    Replies: 300

    24 May 2011, 11:29

    Hi,


     


    Did you happen to succeed in installing and viewing the map on the SD card? Does the device state "No Maps Found"? 


     


    It may be that the map had a download corruption (invalid authentication certificate that was downloaded) and it will have to redownload. Please follow the instructions listed here: http://www.tomtom.com/9838


     


    Hope this assists in getting it all working for you!


     


    - Najib

Reply to this post

Uploading in progress:
0%
Browse
Add
If the URL is correct, a preview will appear here. It can take a few minutes for larger images to show.
  • :D
  • :?
  • :cool:
  • :S
  • :(
  • :@
  • :$
  • :8
  • :)
  • :P
  • ;)
View mobile version
Powered by Insided