How to: Contact support


Userlevel 7
Badge
  • Retired Community Manager
  • 1637 replies
Hi all,
 
If you've not been able to find your answer on the forum, or you've been advised by another user to get in contact with support to resolve the issue, you can follow this tutorial on how to get in email or phone contact with TomTom support:
 
First go to http://www.tomtom.com/support, scroll down to the footer of the page and click on Contact us under Support which will take you to the page which looks like below.

Note: The same footer can be found on every page of the forum as well



Select the support service you are looking for and then select your product:



Then you can choose your preferred support channel:


Of course, if you come from the forum, please choose Phone or Email.

 On the mobile version there's no footer but the question mark in the header also leads to the support pages:



 
 
I hope this helps you in getting on contact with support. If you have any question or need further assistance, please don't hesitate with getting in contact with us. 
 
All the best,
Ditte

This topic has been closed for comments

Cookies

At TomTom, we're all about helping you get around. That's why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. If you're OK with this, you can continue using our sites. Allow Learn more or manage preferences

Allow Cookie settings