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24 March 2011, 05:06
Usually a sign that the TomTom cannot find an application installed.
1. Make an Explorer, not Home, backup of your unit's contents. If not sure how, see http://www.tomtomforums.com/general-tomtom-discussion/17864-how-backup-contents-your-unit-computer.html" rel="nofollow
2. Delete all the loose files in the root of the unit. Do NOT delete any folders or their contents.
3. Connect to Home and install the application that will be offered.
4. Disconnect the unit PROPERLY from Home using the Device Disconnect icon.