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Question: TomTom GO 730 Touch Screen not working correctly


VMD
VMD Author

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Apprentice Traveler
Replies: 1

2 October 2011, 11:49

Hi,

 

I have a tom tom GO730 for nearly three years and have never had a problem until now.

I use my device regularly and one day the touch screen stopped working correctly.

When I touch the bottom half of the screen it registers on the top half of the screen,

hence I cannot select anything on the bottom half of the screen.

 

I have already tried to update the software and also the reset button on the bottom of

the device.

 

Please help

  • VMD
    VMD Author

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    Apprentice Traveler
    Replies: 1

    2 October 2011, 12:15

    Ohhh one other thing, I removed the application on the device and re-installed it again

    via tomtom home.

     

    Still not working correctly

  • laz45

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    Supreme Pioneer
    Replies: 823

    2 October 2011, 17:37

    This thread is in the wrong section

  • Stefan

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    Elite Voyager
    Replies: 4858
    Expert (iPhone App)

    Expert (iPhone App)

    Expert (Car navigation)

    Expert (Car navigation)

    2 October 2011, 20:53

    Please read the following topic:

     

    http://discussions.tomtom.com/t5/TomTom-GO-x00-x10-x20-x30-x40/GO-730-keeps-switching-screens/td-p/30101/page/15

     

    I believe the touch screen issue is similiar to what other users have reported.

  • Traylaw

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    Elite Voyager
    Replies: 3675

    4 October 2011, 18:04

    You could try to re-calibrate the screen.

    http://www.yourtomtom.com/forum/index.php?showtopic=12622&st=20&#entry111225

     

    If you search the forum under the subject "scrren" you can find alot of information

  • bastida

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    Apprentice Traveler
    Replies: 1

    4 March 2012, 10:53

    I can't get the touch screen to work.  Tried reset three times.  Nothing.

  • TonyBui

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    Apprentice Traveler
    Replies: 1

    21 July 2012, 18:35

    Last year, after updating my device GO730, I had to go thru all the trouble to learn how to create a new callibration file for it to work again.  Since then, I hardly use it at all until yesterday.  I realize that once I turned it on, my touch sreen is not working at all.  Does anyone has any suggestion for a fix?

     

    Thanks,

    TonyBui

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