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Solved: go 930


scottiepg Author

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Neophyte Traveler
Replies: 2

24 March 2012, 16:36

I own this model for 3 years now ,it went back for a repair a year or so ago . It has North American maps and Europe maps, I live in NA so use it here and on the Europe map every time I go there .

   I am going to Europe soon so I took my GO930 out to check it over and to my astonishment I find there is no Europe map in there anymore,as I never used it since it came back from tomtom after repair done it must be them that never reinstalled it or am I missing something here, also how do you contact them by PHONE as I can't find a link in here anymore.

Marked as answer: scottiepg on 24 March 2012, 19:42

I did have a back up, but the file is corrupt or something, I also got hold  of therm on that number and they downloaded the map to me, good service I would say.

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  • dhn
    dhn

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    Exalted Vanguard
    Replies: 13699
    Expert (Car navigation)

    Expert (Car navigation)

    24 March 2012, 19:27

    Are you referring to CS? If so, 866-486-6866.


     


    Why don't you have a backup, though?

  • scottiepg Answer

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    Neophyte Traveler
    Replies: 2

    24 March 2012, 19:42

    I did have a back up, but the file is corrupt or something, I also got hold  of therm on that number and they downloaded the map to me, good service I would say.

  • scottiepg Author

    You can see here how much reputation scottiepg has received from other members.

    Neophyte Traveler
    Replies: 2

    24 March 2012, 20:22

    How wrong can I be, I asked for western Europe and the gave me Eastern and central, lol here i go again.

  • legmaker1100

    You can see here how much reputation legmaker1100 has received from other members.

    Neophyte Traveler
    Replies: 2

    27 August 2012, 01:56

    Just reading through some of the GO930 issues. Won't go into detail about mine but with the assistance of Customer Support  was able to ERASE Australia, New Zealand and European maps while attempting to download a new North America map. From some of the replies posted I get the feeling that "I'm just a customer" means "I'm a TomTom employee but won't admit it for fear of my life due to all of the negative posts on the TomTom site".

    On my 3rd (and last) TomTom. If you lay them screen side down they make acceptable paperweights!

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