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Voice command adding computer voices


Hi,i cant use my voice comand on my tomtom go pro 6250.It said voixe control cannot be used with your display languahe.. Any help?
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Best answer by VikramK 22 October 2018, 06:42

Hi @BodiRar

Both voices added to your account. Please download them when the device is connected to a WiFi internet connection.

Regards
Vikram

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13 replies

Userlevel 7
@BodiRar

Which language are you using on your device? As only the languages on this list can be used for voice control https://uk.support.tomtom.com/app/answers/detail/a_id/18610/p/2983
I use Jane(uk) voice..
Userlevel 7
@BodiRar

You need to using either "Serena" or "Malcolm", if neither of them are on your device you will need to contact Customer Services to arrange a special download
+31208501004
Monday-Friday: 9:00 to 17:30 GMT

Or hope that a moderator ( @VikramK or @lampard ) picks this up and assigns them to you
Yap,serena and malcolm are not in my device
@Niall
Thanqs for the reply
Userlevel 7
Badge +3
Hi @BodiRar

Both voices added to your account. Please download them when the device is connected to a WiFi internet connection.

Regards
Vikram
Thanq you very much!
Please, TomTom customer service, can you add UK & US voices with street names to my GO6200 account.

Thanks
KK
Userlevel 7
Badge +3
Hi @kymalki1

Voices added-
Serena and Malcolm{UK}
Samantha and Tom{US}

These will be available for download when you connect your TomTom GO 6200 to a WiFi internet connection.

Regards
Vikram 🙂
VikramK wrote:

Hi @kymalki1

Voices added-
Serena and Malcolm{UK}
Samantha and Tom{US}

These will be available for download when you connect your TomTom GO 6200 to a WiFi internet connection.

Regards
Vikram :)


Thank you

KK
Hi, TomTom customer services.
I also can not use my voice command on my tomtom go pro 6200.It said voice control cannot be us your display language. I understand that it is possible for you to allow me to download these, Any help would be appreciated?
Userlevel 7
Badge +3
Hi @KBH

Serena and Malcolm voices added for your TomTom..

Regards
Vikram 🙂
Thanks VikramK much appreciated.

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