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20 April 2017, 00:20
Thanks for coming back!
That's strange. Now I see in our logs that you've successfully updated your device yesterday. I'd recommend you to reset it one more time and, if still needed, try the recover process again. Please, make sure that you do the three power button presses quick enough. Also, keep you device disconnected from your computer when doing that, until you see the picture of a computer on the screen.
Should you still not be able to sort this out, please contact Customer Service. They'll be able to get to the bottom of this and assist you accordingly.