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Question: Connect GO 520 wifi to PC

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connection, computer, go 520, wifi,

crrs Author

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Master Explorer
Replies: 6

12 October 2017, 19:20

No way to connect my new navigator to PC. Windows 10. I tested in two PC with the USB cable provided. When I connect the USB the PC makes a sound, but the navigator do not appear any where. I have restore the navigator and tested many times, but not sucess.
  • crrs Author

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    Master Explorer
    Replies: 6

    12 October 2017, 19:53

    I have to add that Remote NDIS Compatible Device appears on the network, but why TomTom Home do not recognize it
  • dhn

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    Paragon Vanguard
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    12 October 2017, 19:56

  • crrs Author

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    Master Explorer
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    12 October 2017, 20:19

    Thanks dhn, but my problem is not with WIFI is with TomTom Home that do not find my GO 520 despite it appears as network device.
  • YamFazMan

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    Expert (Car navigation)

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    12 October 2017, 20:46

    Hi
    crrs wrote:

    Thanks, dhn, but my problem is not with WIFI is with TomTom Home that does not find my GO 520 despite it appears as a network device.

    The Latest NAV5 (Wifi) Uses 'MyDrive Connect' NOT Tomtom Home
    Get 'Drive Connect' Here....
    www.tomtom.com/getstarted

    ATB YFM
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  • crrs Author

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    Master Explorer
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    12 October 2017, 21:52

    Hi dhn. I have both installed but I didn't know that tomtom home was not for go 520 wifi.
    Thanks for your help
  • Niall

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    12 October 2017, 22:04

    @crrs

    As your device is the new WiFi version all the updates are done via the device.
    See pages 117 - 119 of the English version of the manual http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf
    or pages 121 - 123 of the Spanish version http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-es-es.pdf
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  • crrs Author

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    Master Explorer
    Replies: 6

    12 October 2017, 22:15

    In this moment I cannot be sure but I think from Tom Tom Home was possible to update other things like colors of the maps but not from My Drive Connect.
    Thanks
  • Niall

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    12 October 2017, 22:21

    @crrs

    Sorry to say but with these new devices you have very little that you can customise, so you can NOT add your own:- splash screen, map colours, sounds, POI images, voices, vehicle icons :( :( :(
    Help others identify useful content:- If I posted something that was helpful, click the 'Like' button - If I answered your question, click 'Mark as Solution'
  • YamFazMan

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    12 October 2017, 22:32

    Hi
    @crrs
    The NAV5 (Wi-Fi) devices like you’re Go 520 update using Wi-Fi...
    All the update actions are executed on the device...

    Option... (1) Connected Wifi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Setting --> Maps

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running
    Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices


    ______________________________

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted

    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required You can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar

    To view image Click 'Show Content'


    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Setting --> Maps
    _______________________________

    See Tomtom FAQ & Video....
    Transferring items from MyDrive Web (v2) Route planner to your navigation device

    https://uk.support.tomtom.com/app/answers/detail/a_id/19639

    The MyDrive Web (v2) Route planner....
    https://mydrive.tomtom.com/en_gb/

    ATB YFM
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  • crrs Author

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    Master Explorer
    Replies: 6

    12 October 2017, 22:33

    I am disappointed with these news. We are going back!
    Is not the best to be competitive.
    Regards
  • crrs Modbreak Author

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    Master Explorer
    Replies: 6

    12 October 2017, 22:38

    Thanks again to all of you!

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