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Question: The destination prediction starts even when the other route is already turned on

Tags:
destination prediction, GO 6200,

Risto Author

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Neophyte Traveler
Replies: 3

17 February 2017, 17:50

GO 6200 WiFi, sw v 16.600

Not so nice:

The destination prediction starts asking "Going to Home?" even when the other route is already turned on and running. (Blocking the Destination prediction tool is not the solution.)
  • Zsolt

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    18 February 2017, 07:17

    Do you have a satellite lock already, when it happens?
    Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no support. For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life
  • Risto Author

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    Neophyte Traveler
    Replies: 3

    19 February 2017, 11:40

    Zsolt wrote:

    Do you have a satellite lock already, when it happens?


    Yes - the satellites are locked and the route to another destination has been underway for 5 to 10 minutes.
  • Zsolt Modbreak

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    19 February 2017, 11:55

    Then certainly it sounds like a bug. Drop them a mail and they will investigate it.
    Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no support. For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life

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