You can see here how much reputation alanchown has received from other members.
17 March 2017, 18:56
We've now finished re-activating all SIM cards that were affected by this and you should be able to use TomTom Services again Please note, that it might take up to 24 hours for the changes to take affect.
It is possible that few SIM cards were missed and might still be affected by this issue. If you suspect being affected by this, please check here whether your issue matches the description and here for further troubleshooting tips.
We're very sorry for the inconvenience this has caused you and thank you for your patience while we worked on fixing it!