Cannot update Start 20 maps

I have been trying for the best part of two days to update my Start 20 without any luck. In the past two days I have only managed to log on to the servers twice! I note from previous threads this issue has been going on for over two years.
When I did mange to log on the download was slow but I did manage to download the updates but that's when another problem arose. MyDrive showed a connection to the device but it says it was trying to contact my device whilst my device says it is searching for updates! I am using the TomTom USB lead, I have also tried others, I have tried reinstalling MyDrive and have tried soft resets and partial factory resets on the device.
Does anyone have any suggestions or answers apart from change to Garmin!
Many thanks

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