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Carminat Tomtom (renault megane 2014) crashes when live services updates incidents.

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live services, crashing,

andy_h08 Author

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Apprentice Traveler
Replies: 1

17 February 2017, 12:09

I have kept my carminat tomtom updated since I had this car, recently though when I plan a route, it finds it and plans my route.
With this version of carminat when I see incidents on my route I can select info on these incidents.
When I select this (and I am near London (Staines is my place of work)), the tomtom struggles to get the map updated with all the incidents and crashes the Carminat tomtom.
It does recover but I have to wait until I am further away from London to look at the info again, is this too much data that the tomtom is trying to update and this is the cause of this issue??
  • Zsolt

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    18 February 2017, 07:20

    Shouldn't be. As they use "only" around a 120 km radius, it is a few kB only. Try a soft reset:

    http://uk.support.tomtom.com/app/answers/detail/a_id/6965/
    Report map errors at: http://www.tomtom.com/mapshare/tools; Have a look at some TT official support videos here: tomtom.com/videosupport; Some old NAV2 PNDs (using TomTom HOME) are "End-of-life" devices with no support. For further information, see this: https://uk.support.tomtom.com/app/topic/name/end-of-life
  • andy_h08 Modbreak Author

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    Apprentice Traveler
    Replies: 1

    18 February 2017, 12:25

    I thought of that before I posted this issue, so that has already been done. I seems to show all the S E of England before it crashes and not my area I am driving in .
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