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Question: Carminat Connection problems with Samsung Galaxy S3


markhig2 Author

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Apprentice Traveler
Replies: 0

12 June 2012, 23:17

Hi,

I have recently purchased a Samsung galaxy s3 phone and I cannot get it to connect to my tomtom carminat in my renault megane.

The carminat doesn't see my device even when my device is set as discoverable.The galaxy s3 is not on the supported list but neither was my iphone when I got it and it worked no problem.

I have updated my carminat but still no joy.

If anyone has any ideas it would be much appreciated.

Thanks in advance,
Mark
  • nicknox

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    Apprentice Traveler
    Replies: 1

    2 July 2012, 18:22

    I had no problem connecting my Samsung Galaxy S3 to the Carminat TomTom system.   The My_Radiosat became discoverable to my phone as soon as I enabled the connection within the car - pin code entered - success!

     

    Alan

  • lnwlf603

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    Replies: 1

    11 July 2012, 02:11

    hi im having simmiler trouble i have a 61 plate clio my phone connects but wont allow use of hands free facilatys but will play music if anyone could help shed some light on the issue that would be great

  • Troubadix12

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    Exalted Navigator
    Replies: 369
    Expert (Car navigation)

    Expert (Car navigation)

    26 July 2012, 15:48

    Hello,

     

    as I know, there are special behaviour with the energy-save- and security-functions (especially in some android 2.3.5 (and up) and 4.x Smart-Phones) that belongs to the bluetooth-function.

     

    There are two connections between the Smart-Phone and the Car-Radio.

     

    First the bluetooth-radio-connection for the recognition and authorisation of the Smartphone (for joining, is always connected).

     

    The Second is the data-connection over bluetooth, wich would be disconnected for energy-saving-reason outside a phonecall.

     

    The Car-Radio cannot bring up the Data-Connection by itself (security-reason).

     

    Therefore, if you first call your phone partner with your smart-Phone and if he take on the call, you can take it to the car radio. The same on incoming calls... First accept it on your phone, then you can pick it from you car radio.

     

    This is of course not practicable while driving your car. To solve this you can change your Phone to a Phone in the Compatibility-List (maybe switch to german side, if you don't find Carminat) belong to your Radiosat or hope and wait if Renault can solve this with a firmware-upgrade for the Radiosat.

     

    This is not a TomTom-problem.


    hope this helps

     

    Regards

     

    Troubadix12

    ----------------------------------------------------------------------------------- TomTom Support via Telefon: Deutschland: 069 6630 8012 Mo - Fr: 09:00 - 17:30 Uhr Österreich: 0810 102 557 Mo - Fr: 09:00 - 17:30 Uhr Schweiz: 0844 0000 16 Mo - Fr: 09:00 - 17:30 Uhr . ----------------------------------------------------------------------------------- RLink und Navigationsgerät eines Drittherstellers, dessen Name nicht genannt werden darf, 6350 Live mit Upgrade auf 70 Premium Live Karte: Europe Q1-2015 Live-Dienste bis Juni 2016 (Ein Jahr kostenlos dazu wegen fehlender Google-Suche) Der Trend geht zum Zweit-Navi ;-) Win8.1Pro 64Bit, FF 38.0.1
  • alchemist2001

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    Replies: 1

    25 August 2012, 00:37

    Im having problems connecting my Samsung Galaxy s3 to my Via 135,

    The phone is recognised and displayed on the Via 135 and the phone shows the Via as an available device but when I enter the code 0000 to pair the units it wont connect.

    Earlier Galaxy phones are listed as compatable - is there a problem with the new Galaxy s3

  • Dreamep

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    Prominent Wayfarer
    Replies: 74

    11 September 2012, 16:36

    I have a similar issue with my 2012 Laguna Carminat TomTom Live. S3 would connect, but will keep disc. and reconnecting every few seconds - thus stopping music and phone bluetooth connection is useless. However it works well with S1 with CyanogenMod 9.0.. Hopefully S3 JellyBean update will fix the issue, if not - CyanogenMod 10.

  • Troubadix12

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    Replies: 369
    Expert (Car navigation)

    Expert (Car navigation)

    12 September 2012, 12:41

    Hello together,

     

    @alchemist2001: you are in the wrong Category on the wrong thread. The Tom Tom Via 135 isn't a Built-In-Navigation.

     

    In this Threat we are talking about error while trying to connect Mobile Phones to the Build-In-Radio/-Navigation in cars via Bluetooth.

     

    Regards

     

    Troubadix12

    ----------------------------------------------------------------------------------- TomTom Support via Telefon: Deutschland: 069 6630 8012 Mo - Fr: 09:00 - 17:30 Uhr Österreich: 0810 102 557 Mo - Fr: 09:00 - 17:30 Uhr Schweiz: 0844 0000 16 Mo - Fr: 09:00 - 17:30 Uhr . ----------------------------------------------------------------------------------- RLink und Navigationsgerät eines Drittherstellers, dessen Name nicht genannt werden darf, 6350 Live mit Upgrade auf 70 Premium Live Karte: Europe Q1-2015 Live-Dienste bis Juni 2016 (Ein Jahr kostenlos dazu wegen fehlender Google-Suche) Der Trend geht zum Zweit-Navi ;-) Win8.1Pro 64Bit, FF 38.0.1
  • AJ1623

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    Replies: 1

    3 December 2012, 20:37

    I'm also having problems connecting my TomTom Via 135 to my Galaxy S3 - the phone recognises the TomTom and pairs with the device, but the TomTom doesn't recognise the Galaxy S3 !  Is it a matter of time before it will or will it never be able to pair?

  • Dreamep

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    Prominent Wayfarer
    Replies: 74

    4 December 2012, 10:36

    There has been update for TomTom for Carminat Live. I'll be testing if that would fix S3 problems.

  • Troubadix12

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    Replies: 369
    Expert (Car navigation)

    Expert (Car navigation)

    4 December 2012, 20:26

    Hello AJ1623,


     


    welcome to the TomTom-Forum :smileyhappy:


     


    read my previous posting ...


     


    you're in the wrong Forum-Category, because the Via 135 isn't a BuildIn-Car Navigation. It isn't permanently fitted to the Car and isn't a combined Unit with the Radio.


     


    Regards


     


    Troubadix


     


     

    ----------------------------------------------------------------------------------- TomTom Support via Telefon: Deutschland: 069 6630 8012 Mo - Fr: 09:00 - 17:30 Uhr Österreich: 0810 102 557 Mo - Fr: 09:00 - 17:30 Uhr Schweiz: 0844 0000 16 Mo - Fr: 09:00 - 17:30 Uhr . ----------------------------------------------------------------------------------- RLink und Navigationsgerät eines Drittherstellers, dessen Name nicht genannt werden darf, 6350 Live mit Upgrade auf 70 Premium Live Karte: Europe Q1-2015 Live-Dienste bis Juni 2016 (Ein Jahr kostenlos dazu wegen fehlender Google-Suche) Der Trend geht zum Zweit-Navi ;-) Win8.1Pro 64Bit, FF 38.0.1
  • puccini

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    Outstanding Explorer
    Replies: 17

    5 December 2012, 09:41

    Buy yourself a real phone , and not a toy !:smileyvery-happy:

  • doody1

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    Apprentice Traveler
    Replies: 2

    18 February 2013, 15:54

    Hi, I had the same problem and was getting fed up, but then I read a post where someone said you need to delete existing phone that might be connected to the bluetooth. so I did and then tried to connect the S3 and it WORKED!

     

    Relief and Joy

  • doody1

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    Replies: 2

    18 February 2013, 16:05

    I removed the previuos phone connection it had on the carminat bluetooth and it worked. Did not work till then.

  • Troubadix12

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    Exalted Navigator
    Replies: 369
    Expert (Car navigation)

    Expert (Car navigation)

    18 February 2013, 17:00

    Hi doody1,


     


    welcome to the TomTom-Forum :smileyhappy:,


     


    The Samsung Galaxy S3 insn't in the compatibilty-list of the Carminat. And its realy not a TomTom-Problem. Its related to the Radio-Unit. Maybe if Renault bring out a firmware-update for the Radio-Unit (only Renault know, if and when it happened) the connection with a newer Smartphone works.


     


    It related to the saving-energy-function of newer Smartphones. To save energy they put Bluetooth to sleep-stage "PARK".


     


    Regards


     


    Troubadix12

    ----------------------------------------------------------------------------------- TomTom Support via Telefon: Deutschland: 069 6630 8012 Mo - Fr: 09:00 - 17:30 Uhr Österreich: 0810 102 557 Mo - Fr: 09:00 - 17:30 Uhr Schweiz: 0844 0000 16 Mo - Fr: 09:00 - 17:30 Uhr . ----------------------------------------------------------------------------------- RLink und Navigationsgerät eines Drittherstellers, dessen Name nicht genannt werden darf, 6350 Live mit Upgrade auf 70 Premium Live Karte: Europe Q1-2015 Live-Dienste bis Juni 2016 (Ein Jahr kostenlos dazu wegen fehlender Google-Suche) Der Trend geht zum Zweit-Navi ;-) Win8.1Pro 64Bit, FF 38.0.1
  • Iggy22

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    Replies: 2

    2 January 2014, 19:08

    Can you tell me please, where and how to remove the previuos phone connection.I have problem connection with all my mobile phones (Samsung Galaxy S3, Motorola Defy, Sony Ericsson 595).

    Thx in advance and greetings from Croatia!

  • Iggy22

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    Replies: 2

    4 February 2014, 14:42

    In the settings, I found the car radio Bluetooth device, wipe the old device and solve the problem of connecting!

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